Subway Nirlon Knowledge Park — Restaurant in Mumbai

⭐ 1-Star Review (for Subway Nirlon)

Extremely disappointing experience. I placed my order at 2:22 PM, and by 4 PM the Swiggy app still showed it as “stuck on 5 minutes.” I tried calling the outlet multiple times — no one answered. The Swiggy chat bot kept looping with no real help or resolution.

I finally had to visit the outlet in person, since it’s inside a corporate campus, and only after insisting was I allowed to speak with the store manager. He said there were “network issues”, but that doesn’t justify leaving customers and delivery partners waiting for nearly 2 hours without any communication.

In the end, Swiggy cancelled my order after wasting my time completely. Both Subway Nirlon and Swiggy need to take accountability — this kind of service is unacceptable from such reputed naMes. The manager of the outlet suraj Pandey casually said they had never issue....

Subway situated in the cooling tower of Nirlon Knowledge Park primarily caters to the hundreds of employees with NKP. It is usually busy at the time of lunch and has a decent staff size, the guys here work rigorously to ensure everyone is served. I like to eat sub 2-3 times a month and am very happy with the team here. As usual my recommendation of any Subway in India are BMT, Aloo Tikki Sub, Roasted Chicken Sub...

Worst subway outlet ever. Donot order from here. They've somehow managed to mess up my order twice through zomato. First time they forgot 1 item. 2nd time had ordered BMT sandwich. Rest. Sent me a sandwhich that only had lettuce and sauce. Meat was...