Wow! Momo — Restaurant in Mumbai

VERY BAD EXPERIENCE I had ordered from Zomato. My delivery was just on the way when I got a call from wow momo prabhadevi outlet that my order of nonveg got replaced with veg. he said don't cancel the order we are giving you this veg order for free & please once again place an order then in that order we will give you nonveg order.& we will not charge for it. But I didn't wanted to reorder that on 14th because it was already past 10 so I said I will order on 16th Jan,2023. but now I'm calling the number from which I received call & also prabhadevi outlet number received from Google maps but they aren't responding. They are literally fooling...

Very immature behaviour very unprofessional staff at Prabhadevi brach very disappointing with staff behaviour if you guys don't have change that not customer look out if your not able do give good service shut down your shop when I ask the manager number she is saying I am busy I can't give the number my manager comes at after 8pm you come at that time after that she showing me attitude I ask her to take my order she denied to take as she dont have change very bad i m going raise a complaint about it. Very bad very unprofessional behaviour and this is not one time every time they do...

I recently ordered from WOW! Momo and unfortunately, my experience was disappointing. The food I received was not only lacking in quality but was also unhealthy and unfit for consumption. This raised serious concerns about hygiene and safety standards. I expected better from a well-known brand and was let down by this experience.

I hope the management takes this feedback seriously and improves their quality control to ensure customers receive food that is both delicious and safe to eat. I won’t be recommending WOW! Momo until there is a noticeable improvement in their service and...