Chai Point - B Block, Connaught Place — Restaurant in New Delhi

What a disappointing experience. We walked into this shop as there is a huge sign outdoors stating that there is a WiFi in the restaurant. As we needed to work without much thinking we walked in placed order and sat down. Once we asked how to access the WiFi, the girl working there told us that there is not WiFi. Well in that case you should t put outside a huge sign that inside is available WiFi. To prepare two teas and take out a pastries from the refrigerator took them more than 15 mins!! It not acceptable taking in consideration that besides us in the store we’re only another two customers.

Food was bad. Pastries were extremely dry and I question if they were fresh. Felt more like something has been on display for 2/3 days.. Once we tried to order cappuccino we get extremely snotty answer and eye rolls that they don’t serve cappuccino even though on the menu behind the cash register is written cappuccino with a picture. Once we finished our tea, asked where is the bathroom, we get laughed in face and got told that it’s anywhere outside.

Also it’s extremely dirty, the people working there don’t bother to take away cups from previous customers nor wipe the tables!!

I’m sorry, but customer service could be improved...

On a winter weekend after walking around we found a cozy Chai Point perfect for a quick snack. The self-service setup was simple and efficient & the prices were reasonable making it a great spot for beverages & quick bite snacks. They had seating on the ground floor and upper level both casual and comfortable.

What we ordered⬇️⬇️⬇️

Chai: The chai was definitely the highlight. It was perfectly brewed for chilly weather. What’s even better is that they offer a variety of tea flavors so there’s something for everyone.

Samosa Bucket: Unfortunately the samosas didn’t live up to expectations. They were soggy and lacked the crispness you’d normally associate with a good samosa. It felt as though they had been prepared in advance and simply reheated making them a bit of a disappointment.😕

While the chai was great I’d recommend skipping the samosa bucket. The self-service model and the affordable pricing are definite positives. Overall, if you’re in the mood for some flavorful chai, Chai Point could be a good stop.

Note : (At weekends this place feels more like a business meetings hotspot than a chai...

One of the best places in CP to relax with a cup of chai! Chai Point at Connaught Place is my go-to spot whenever I’m in the area. It’s a very cozy and clean place with a great vibe — perfect for catching up with friends, quick meetings, or even spending some quiet time alone. The staff here is incredibly humble, polite, and always ready to help. Their service is prompt and professional, which really enhances the overall experience. They offer a large variety of food and beverage options, from classic chai to iced teas, cold coffees, sandwiches, and delicious snacks like Samosa, Poha, and much more. Everything is freshly prepared and tastes amazing. A few more things that stood out for me: ✔️ Open all day, which is super convenient ✔️ Great ambience – modern yet homely ✔️ Plenty of seating ✔️ Good charging points – ideal for working ✔️ Environmentally responsible packaging Highly recommend this place for all chai lovers. Whether you’re on the go or want to unwind, Chai Point CP delivers a consistently...