The Cake Point — Restaurant in Paschim Vihar

Booked 1.5 kg birthday cake for my daughter, they said there is a possibility that weight may vary A LITTLE BIT. So I said ok not a problem if there is a difference of 200-300 but at the tym of delivery they charged me double of what it was. The price they quoted was 1900 and they charged me 3600 at the time of delivery.. I had a very bad experience.. customer is very bad.. when they were delivering it.. the boy lost the balance and the cake got little bit messed up but still he refused to accept their mistake and said you have to paid full amount for that messed up cake otherwise we will take it back and refused to refund us the booking amount of 1000 also.. worst...

They are Typical cheats. I Ordered a cake for 1.5 kg which they said the price can vary a LITTLE bit depending upon the LITTLE bit difference in the wight of the cake but when they delivered the cake, their so called LITTLE variance in cake came out to be 3.2 kg i.e. clearly more than double. And i had to pay them double just because i could not arrange other cake at last moment. Seriously the worst customer service. Simply cheating customers. Last but not the least, delivery boy messed some part of the cake as the cake slipped out from his hand little bit and he, instead of apologising, did not realise his mistake nor the...

I recently ordered a 2kg cake of Rs 3500 from The cake point paschim vihar on 15th October and I was disappointed to find that it arrived stale. The cake was intended for a special occasion, and it did not meet the quality. It did not taste fresh n complete sour in taste. one of child's friend starts vomiting immediately after eating the cake. And owner of this shop is very Rude instead of admitting their mistake after tasting the cake,They start blaming. Please avoid ordering from this shop for your...