Subway is a great brand, however Im disappointed with this specific outlet. I went there last Friday for chicken Salad. I was in a queue and after waiting for good amount of time when my turn came I was told to pay first. This was a bit odd as I usually paid after my order was prepared in the other outlet. If that was the case then there should have been a board mentioning pay first or at least some one should have mentioned that when I was waiting on a queue. when I went counter the person told me that it will take time was busy preparing other order. I had to go back without my order after spending good 15-20 mins. Either the outlet is understaffed or the staff is not equipped to handle both online and otc deliveries. I'm not here to blame but just sharing my bad experience and this was not the first time that I'd returned...
Read moreUpdate: they haven't bad a working toaster oven for months but still offer toasted sandwiches on delivery apps! Also they can't seem to follow instructions on what vegetables were ordered! I have NEVER faced those issues in ANY restaurant in my life. Even a food stall under a bridge is better managed, keeps customers communicated when they CAN'T DELIVER what you ordered and has working tools!
5 out of 7 deliveries all wrong! ALWAYS the wrong flavor for drinks and snack, if they don't have it they'll give you something else and call it a day! They won't call you or entertain replacement, refunds! Once I fell sick because of what looked like poorly prepared chicken! I never leave reviews, but I haven't had a worse experience in ANY other restaurant, even the food stall under the...
Read moreI ordered 2 Subs from Balewadi branch and quality of the subs were pathetic. Cheese with bread was not added even if I selected that option. For one sub I even added extra cheese by paying addon fees and still cheese was missing to my shock. Check the photos of my order. There are 3 slices of cheese delivery slip, but zero in the actual product. They have added very little or no sauces. Overall food was tasteless and un-eatable. Couldn't finish even one of these. This has happened twice now. I thank swiggy as they returned some part of the money refunded, but customers want the product not the refund. May be this is only with the deliveries as they are cutting corners but I will never buy again from this outlet for sure. Improve...
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