Domino's Pizza | Sector-82, Mohali — Restaurant in Punjab

Dear Domino’s India This is not just a complaint — it is a serious escalation of what can only be described as gross negligence and utter disregard for customer service at your SCO 33, Sector 82, Mohali, Punjab.

Key issues: Repeated Delay: The so-called “30-minute delivery guarantee” is a joke here. Orders are routinely delayed by over an hour, with zero accountability. Unprofessional Staff: The staff behaves like unsupervised hooligans — completely untrained, loud, and dismissive of basic courtesy. Terrible Food Quality: The pizzas often arrive cold, undercooked, and poorly packaged, with cheese sliding off and ingredients missing. No Resolution Despite Multiple Complaints: It’s baffling that this outlet is still operating despite numerous customer complaints online and offline.

THE PHONE NUMBER is never operational or even if it rings, which is rare, it is never answered.

Frankly, this outlet is damaging Domino’s brand reputation. As a loyal customer, I demand that you: • Investigate this outlet immediately, • Take strict action against the outlet and...

The order was never delivered and refund never initiated- I am writing to express my concern regarding the unresolved issue with my refund and the lack of communication regarding the status of my complaint.

It has been more than a week since I first raised this matter, and to date, I have not received any update or resolution. While one of your representatives contacted me, unfortunately, the interaction did not provide any solutions or clarity on the situation.

I am deeply disappointed, as this experience is far below the standards I have come to expect from a reputable company like Domino’s. I find it troubling to encounter such delays and a lack of transparency, which I believe is causing unnecessary...

I recently visited this Domino's outlet and was extremely disappointed with my experience. The washroom was in terrible condition—unclean, with a foul odor, and clearly not maintained. To make matters worse, there was no water in the wash basin area, making it impossible to wash hands. It's shocking that a well-known chain like Domino's would allow such poor hygiene standards.

As for the pizza, it was far from satisfactory. The presentation was sloppy, and the taste didn't justify the price at all. The pizza lacked flavor, the toppings were unevenly distributed, and the crust was undercooked.

Overall, this visit was a complete letdown. Domino's needs to seriously improve both food quality and outlet...