Cafe Blake — Restaurant in Said-ul-Ajaib Village

We tired this place for the first time . The place is easily locatable. The entrance gives a positive vibe. The service was quick initially , however as the time grew, the service graph fell down. One of the main lady host serving us. came to our table after taking orders and said good bye as her shift was over. We were surprised initially, but that was a good gesture as it did not effect serving the food which was ordered through her. We got our order as she had coordinated well. However , placing the subsequent orders was a headache as no one was attentive and all busy in themselves despite there being only two guest tables occupied. God knows what would happen if it was full. The Hookah was averagely made and the flow was not proper as well. It felt to be overpriced too and not worth seeing the manner it was prepared and held. Live music was there , however though it was Friday, the place was empty . Infact entire Champa Gali was almost empty and without visitors. We enjoyed some good snacks and mocktails. They were delicious. The main course consisting butter chicken and laccha prantha were enjoyed by kids. The place also has pool to enjoy and interiors are good. The only draw back is non serving of Alcohol in the entire area. There is also a small private party hall inside for a small/medium gathering. Washroom were clean, which shows that hygiene is seriously taken. Little improvement on table service...

Visited this cafe for the first time. Ambience is average. There was decent live music. It’s quite spacious and there is a billiards table inside too. Service was slow and average. They recommended a few dishes. We ordered for manchow chaat , which was just fried noodles mixed with a bit of onions, tomatoes etc but there was too much of pepper in it. Wasn’t good. It was hitting on the throat. No manchow flavour. It was Chinese bhel but not good. Had some plain fried noodles added to it to make it edible. Then they were giving free mocktails on putting up a story on Instagram. We did and ordered for a lemon soda which was ok. The other was some blue fire, which was damn sweet and not good again. Returned and had mojito which was still better. The fire ddnt even burn on the drink. They added sugar syrup and flavour syrup and make it damn sweet. Then we ordered for garlic naan and Kadhai paneer. The naan was decent but the Kadhai paneer was barely 3 small pieces in oodles of heavy gravy. Not good again. Complained again and they added 3 cold pieces of raw paneer in the gravy. Water was not even served. Washrooms were not clean at all. All dirty napkins strewn inside and near the basin and everywhere. Even the pots were not clean. Live music was still good Then the staff is asking how much discount are we getting and the way of asking wasn’t nice. Overall below...

1.Customer service is quite poor. We had relayed our order which was just 3 items large. The first waiter did not understand a simple request to sort the coffees by sweetness and rightly so went to the other waiter to ask, except we had to relay our whole order again. The second one seemed to understand the order, until after a few minutes she came back for clarification on the dishes, considering it was just 3 dishes long. It seems they have notepads, so were they not writing it down or did they not bother to inform the other one about the previous order? I wasted a good 10 minutes on this.

2.Overpriced mid food, no dips or sauces provided with chicken wings which is expected or rather the norm. The only redeeming factor was the mojito.

3.Damaged billiard table and its placement. Not sure if the designer or the manager had ever played on the pool table they offer. Because if they had they wouldn’t have been able to play from the side with glass windows. Literally can’t even place your stick from that side. Not to mention the table is broken and bent on sides, adding to the frustration. Did I mention that a Solids ball was missing?

Billing: Had to ask for it thrice. Felt like wilful incompetence. Will never come back again, if this is the quality of device and food on a Sunday afternoon. No wonder it...