Burger King — Restaurant in Tamil Nadu

26.9.2024 @11.40 after eating at Popeyes resturant I came out and and saw the burger king resturant which is located right next to Popeyes.so out of cravings i decided to try burger at burger king .And this was my first time to enter the burger king with a little bit of exitement I went to the counter to place my order, before I opened my mouth, the guy asked me to go to side of the building to place the order,I was confused and I assumes that due to late hours at night it might be a procedure followed,so I went to the sight of the building and told that I should order ,he replied by Saying, you should go the front I was shocked and told about the incident,he replied that the other staff must have mistaken you with the food delivery boy, I was shocked and I controlled my anger and replied to the boy that's"this is not fair and walked away,he didn't even asked for apology and I don't know if he even cares.I did not think that first time visiting burger king would be a nightmare..a good example of how the customer service should not be. Location:neelaankarai, Chennai. Time:11.40 Never had this kind of experience in this Life.

"If you need burger but don't need customer service visit "burger King ' Very worst service and in my life iwill never ever visit the...

Visited Burger King at ECR recently, and while the food quality was quite good, the overall in-store experience left much to be desired.

The burgers and fries were up to the brand’s usual standards — hot, fresh, and tasty. No complaints about the food itself. It was prepared well, and the flavours were consistent with what you’d expect from Burger King.

However, the condition of the store was disappointing. The dining area was messy, with uncleaned tables and no visible housekeeping staff to manage the space. There was no one present in the lobby to assist or attend to customers, which created a very unorganized atmosphere.

It appeared that only two managers were handling the entire floor during the evening shift, with no other employees available. As a result, service was slow and uncoordinated. The staff who were present didn’t appear well-groomed or professional, which further added to the negative impression.

For a high-traffic location like Phoenix Mall, this level of service was surprising. The brand definitely needs to focus more on store cleanliness, employee presentation, and staffing levels during peak hours. Hoping for a much better...

1/5 stars

Extremely disappointed with the Burger King in ECR Neelangare, specifically with the KitKat Sundae. On my second visit in the last week, the night manager (name not provided despite request) served a subpar ice cream portion. The manager insists this is the regular quantity, but I've noticed a discrepancy in portion sizes between morning and evening servings at the same store. While the quality of burgers and other products on offer are good, the portion sizes in desserts, especially ice creams, are not satisfactory at all. Hope the manager adjusts their approach to serve customers properly."

I've added the mention of: Good quality of burgers and other products Unsatisfactory portion sizes in desserts (especially ice creams) Discrepancy in portion sizes of the Icecreams served.

I have been a regular to this store, but the last few visits has been disappointing.

This review is for the visit to the store @ 21st July 2025, time: 22:00pm.

Request Burgerking India to take...