CAKE PARK — Restaurant in Tamil Nadu

We have bought a cake( pallikaranai branch) 1kg for our wedding anniversary,based on good reviews but it is absolutly wrong . They doesn't know how to treat/behave withcustomers /how to react with query But the way of answer is very horrible from the begining onwards.

We have given the order she said it may take 15mints, after 25mints we have reached and we saw the cake (they have done good &nice) I asked her wat is the cost at bill counter- she replied i have already informed at the time of booking and sge doesn't wants to repeat the amount. 2.i asked for paper plate - she said no (with anger) 3.i asked for carry bag -same answer no Then i said how can i carry it bec already i have bought some sweets from other outlets . After that she has given carry bag on chargable basis of Rs.15/-. 4.Giving an manual bill its loke an estimate copy.

The girl doenst have an knowledge on your product,kindly give us some proper training on product knowledge/ customer service. The staff should change attitude or else customer quit to other outlets.

*iam regular customer at cake world,based on google (good reviews i bought here).

Cake cost...

VERY WORST CUSTOMER SERVICE AND RUDE BEHAVIOR TO CUSTOMER !

Today have called one of their customer representative to inquire regarding my Refund.He was extremely rude and ill-mannered. People working at this shop is very irresponsible and not even respect customer as well. it's simply waste to write email to them since they will not respond to your email and calls as well. they didn't provide refund RS 1115 for my cancelled order. I didn't get any proper response from them even after 20 days .But they told me that they will provide refund with in 3 to 5 days when i called 1st time. am not sure whether they will provide refund or not. i would suggest pls don't go with this shop at Pallikaranai. otherwise you will...

I don't know what people consider to be cake in Chennai, but I hope its not this. The moment I put the chocolate cake in my mouth, it taste like dirt. I couldn't even swallow it. Customer Service was good, it was just at the counter. The atmosphere sucked to be honest, fix up the place, keep it clean. Improve lightning, make it a spot people want to walk into. Your spot is on a main road, there is so much opportunity to improve or leave to make room for a better spot. I don't mean this to put you down, but your a cake shop in the heart of Pallikarnai, work hard, do taste tests, do more to be better. Your the closest cake shop to me and I hate the fact that I can't get a good cake...