Perambur Sri Srinivasa Sweets India Pvt ltd(PS4) - Veg Restaurant — Restaurant in Tamil Nadu

When it comes to dining experiences, several factors play a significant role in shaping our opinions. In the case of this particular establishment, there are both pros and cons to consider. One of the notable advantages is the quality of the food served. The culinary offerings are of good standard, ensuring that customers can enjoy delicious and satisfying meals.

However, there are several areas that could be improved upon. Firstly, the atmosphere of the place falls short of expectations. Some areas lack a comfortable ambiance, and one of the main concerns is the malfunctioning air conditioning in certain parts of the establishment. This can make dining in those areas uncomfortable, particularly during warmer periods.

Another drawback is the service provided. It appears that the service is not up to par, indicating that the staff may be lacking in attentiveness or efficiency. This can be a major deterrent for customers who value attentive and prompt service during their dining experience.

Moreover, the availability of certain food items, particularly the Paya Idly, seems to be a recurring issue. The fact that it is frequently out of stock can be frustrating for patrons who specifically desire that particular dish. It would be beneficial for the establishment to address this problem and ensure a more consistent supply of popular food items.

In summary, while the quality of the food is commendable, there are several areas that could be improved upon. Enhancing the overall atmosphere, rectifying the air conditioning issues, improving the service quality, and ensuring better availability of popular menu items would significantly enhance the dining experience and satisfaction...

This is the second worst place of PS4. You will rarely be taken care by any service guys and they will be running here and there for nothing as every table will waiting for food and we were not sure for whom they are running.

Finally we found that they are running because they don’t want to take the order as they are incapable cooks who delays your food, thus these service guys getting bad name from customers so they run from kitchen to restaurant and don’t even look at the customer as they scar of taking orders.

After all these dramas we waited and ordered food and they brought one set poori after 45 mins. That too after asking the service lady who answered as if we came for free food. No politeness, no respect to elderly people and no courtesy.

Food also tastes very worst. Not worth for the money at all.

At last a 60+ elderly women ordered and waiting for the coffee for more than 20mins, even after requesting the service lady thrice, she said, wait if you want or you can cancel. They were sitting and waiting after having breakfast for the coffee, this service lady came to the table and asking in a loud tone to leave the table and go out as you can have coffee standing outside also. This is the worst part which never ever heard from any small restaurants or hotels.

This service lady’s act to customer and an elderly 60+ aged women is an inhuman activity and frustrating. Please better be in hungry and search for other better restaurants or a road side eateries than visiting this worst restaurant...

We had a very bitter experience as family yesterday evening, because of worst behavior from one of the staff there (do not know his name). Right from beginning while taking order his reply was rude and supplied one item wrongly than what we ordered. When we asked for the replacement he took back the supplied item and have not returned with replacement. We were waiting assuming the replacement item is getting ready. After waiting for long time, we called and checked. He informed that the said item is not available.

We got so frustrated as he was not even bothered to tell us non-availability of ordered item having known that we are waiting. We feel he purposefully avoided us to cover-up his mistake. We left the place after paying bill for remaining items. My wife has to come out of restaurant without dinner. We gone to a different restaurant nearby for my wife to have dinner.

I see this person is not fit for customer-facing task in the front-end considering the way he dealt us yesterday. He needs counselling if at all he is made to continue in front-end job. Management should look into if they have similar report on him already by other customers and take appropriate steps.

We went to Srinivasa for its name and to have good dinner time but ended up with such...