The Belgian Waffle Co — Restaurant in Tamil Nadu

Ordered a biscoff waffle sundae,and to my suprise there was no biscoff pieces no spread..jst random waffle bites, banana pieces and vanilla ice cream , we had went to eat it in the store itself ,staff whr over numbered but the quality of work they do is not at all good..even a customer who ordered before us was complaining of soggy waffle which was not crispy at all . Since it was my first time I asked the worker why the sundae doesn't have a biscuit as shown in the image on the menu bt he said all we add is jst broken pieces which was very little.. by the time I had asked them about the missing items and for them to give back again the ice cream became all watery and I was served the sundae with a fork , not at all satisfied with the work quality , belgium waffle as a brand is good and have quality products but they definitely have to train their staff better or atleast have someone trained supervise everything before handing out an order to the customer .. also I don't understand why the cup i recieved was...

I thought of ordering a waffle in Swiggy or zomato the delivery charge was high and the waffle shop is some how near my home so I rushed to the shop and asked them whether they were still taking the order they didn't replied to me instead that person talking to his friend while I was waiting for the answer that he heard they said no and the store is closed again i asked like is there any chance of taking my order very politely they should have replied politely and calmly instead he shouted like no bro it's closed that's it I was like what Is this way they reply to a customer if that is the case they can't handle the customers politely like literally why should they do that job and I think even for handling customers they are getting paid in that case why should they yell someone not even someone the customer at the place...

I went to the outlet and Ordered mini pancakes but what I received was mini-mini pancake. The pancakes were barely 2inches and half cooked. And the toppings were added only for the sake of adding it. The box given for these pancakes itself is too small even then 8 pancakes couldn’t fill the box completely. Totally worthless for ₹130. Poor customer handling by the staffs working there. I had to wait for 15mins to place my order still the order was terrible. I’ve never hated mini pancakes before i had this pancake from belgian waffle. Never gonna buy from belgian waffle again. I see lot of bad reviews down here which was posted months ago but I don’t think anything had changed till date. Too...