Tip Top Buffet — Restaurant in Thane

This is my 2nd year when I stayed at Hotel Tip Top Plaza. Both the times, I had a great experience. I have no words to express how candid and helpful the whole staff was. Let me start with the names of the associates who made my stay at Hotel Tip Top Plaza very pleasant.|Ajay and his team members at the front desk were very helpful and attentive. During this stay (July-2024), I was unable to book the hotel on my day of arrival in Mumbai but Ajay and his colleagues stayed in touch with me until I got the room to stay at the same location.|Since I am a hedge fund manager and was staying close to my family, I needed an extra table to accommodate multiple monitors in my room. So that I could trade during the US Market hours. I hate myself for not remembering the name of the front desk associate who was even more helpful to me last year (June-July 2023). He arranged the table in less than an hour on my request. I do know that if I would made this kind of request in any other hotel, it would have been turned down but not at Hotel Tip Top Plaza. I can’t thank enough for the staff members for taking care of their clients and especially when it is not necessary to complete every client request(s).|Now let me start with Mr. Naren who looks over dining and always very attentive to every client request and needs during early morning breakfast. I still remember the “Misal-Paav” that I had during my stay in June-July 2023. I have noticed that Mr. Naren pays attention to every customer that walks into the breakfast room and have an eye for details and customer needs.|The cleaning staff at the hotel is very courteous and their manager always have a good smile on his face while directing his staff members. |Finally, I would like to mention Mr. Chetan Bhanushali. I have stayed at finest hotels from Las Vegas to Paris to London to New York. You name it and I have been there but I have never seen a gentleman hotel manager with an “ever” smiling face who is attentive to client requests and needs. I have seen Mr. Chatan on the hotel floor for more than 12+ hours and working very hard with a smile to make sure that the place is running very well. He is a gem of person with high work ethics. His passion for the work is contagious and no wonder that all front desk managers/associates do their job excellently under Mr. Chatan’s leadership. All kudos to him for his work ethics.|I look forward to my next stay at Hotel Tip Top Plaza next year during...

We regularly book rooms at Hotel Tip Top Plaza throughout the year for our business executives and clients. The overall experience has always been excellent.||The Front Desk team ensures a smooth and seamless check-in and check-out process, while Belldesk assistance is always readily available whenever required.||All our guests have consistently appreciated the buffet breakfast, describing it as delightful and well-organized. The Grand Thali restaurant offers a perfect lunch option, and the à la carte dinner service through room service/pantry has always been a great experience.||A special note of appreciation to Mr. Chetan Bhanushali for his outstanding hospitality and professionalism. He truly excels in all aspects — from managing reservations promptly to coordinating logistics and ensuring timely vehicle arrangements for our guests.||For early morning departures, Mr. Chetan personally ensures that packed breakfasts are prepared and delivered on time. His dedication, ever-smiling nature, and proactive problem-solving attitude are truly commendable.||Overall, we have had a consistently wonderful experience with Hotel Tip Top Plaza, Thane, and extend our sincere thanks to the entire team for maintaining such high...

We had booked multiple rooms at Hotel Tip Top Plaza, Thane for our outstation guests, and the overall experience was excellent. The hospitality extended by the entire team was truly commendable.||Our guests thoroughly enjoyed the lunch at Grand Thali Restaurant, which offered authentic flavors and a warm dining atmosphere. The buffet breakfast service was well organized with a good variety of dishes, and the in-room dining experience through the à la carte menu was equally satisfying.||We also purchased mithai and hampers from Tip Top Mithaiwala, which were of exceptional quality and beautifully packed — perfect for gifting and celebrations.||A special note of appreciation to Mr. Chetan Bhanushali for his outstanding professionalism and ever-smiling approach. He was always available, handled every query with calmness and efficiency, and ensured a seamless experience for all our guests. His problem-solving skills and deep knowledge of hospitality operations truly made a difference.||Overall, it was a wonderful and memorable experience, and we look forward to continuing our association with Hotel Tip Top Plaza for future...