I recently visited Burger King at Marina Mall, and I must say it was an incredibly disappointing experience. The level of service was abysmal, and the staff's response was utterly irresponsible. It felt like they had no regard for the customers or their concerns.
One of the most frustrating aspects of this visit was the appalling quantity of French fries I received with my supposedly "King Size" order. When I opened the pouch, I was shocked to find it almost completely empty, containing what couldn't have been more than a measly 100 grams of fries. This blatant misrepresentation of portion sizes was truly unacceptable.
This visit was nothing short of a nightmare, and it's disheartening to see such a renowned fast-food chain deliver such a subpar experience. I sincerely hope that Burger King at Marina Mall takes immediate steps to rectify these issues and provide customers with the quality and service...
Read moreIt was worst experience. I have ordered 3 Burgers all with different names like crispy chicken, spicy chicken and one crispy chicken supreme meal includes fries and coke but when we got the other first it was not hot at all ,when I asked him to heat it he started heating which again took some 10mins till I got the burger fries became cold then they started heating the fries. Till I got fries again burger was cold. It's was worst experience. I waited for full order for more than 40mins but still I didn't got the proper food. Because they were not sure what is the difference between all these 3 Burgers and got the same burger with 1 piece of onion inside. Terrible the way you guy serve the order. And while billing the guy without even asking is he added ice cream in the order and was charging extra 250/- thank god that I checked it or we would have end up paying extra without knowing. Not...
Read moreThe service started on very good but as the number of people started increasing for cheating the customer these cheats started reducing the quality
When asked they will say we have a set weight and that we always meet and when we ask can you see the weight of the fries you provided they say sorry sir er do not have a scale the box is our scale
What I don’t understand is before the same box had to be over flowing for meeting the weight now they say if it’s half full also it meets the weight requirement
There should be a limit to the level of cheating rite?
If someone from Burger King is reading this if you want to keep the good name of your stores do a surprise visit like a customer catch them red handed before the spoil the name of Burger...
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