Mismanagement at its peak. I ordered through Zomato where Chicken Munchies, crispy chicken and Burger were added. But Chicken munchies wasnât there and instead of it they sent me a chocolate lava cake which was too hard infact I was unable to break it with spoon and apart from that they sent me a mini burger which I didnât order at all. When I called the restaurant on the given number, some guy received the call and I told the same and after the whole conversation he was telling that he was not there in the restaurant , so I told him to deliver me the correct order and he gave me another number to call as if it was my responsibility to deliver the correct order. Then I called on that number and some guy picked it up and told me something like that âchor dijiye na bhaiya, aab jo hogya hogyaâ, next I told him the whole story and he told me something like âaap return kyun nhi kar diye jab incorrect order thaâ , so I clearly told him that how could I know that if something from my food is missing when itâs totally packed and his response was like â oh achhaâ and then he put my call on hold for a long time and I tried to call twice and again and again he put my call on hold and then I called on the given number of Bangs(which is mentioned in Google) and he told me something like that -âachha bhaiya dekhte hainâ and then didnât even bother to call me .
I am attaching the small video of the above incident (please listen to it through headphones).
I previously ordered from them as well and they donât even listen to their customers properly.
I ordered 2 pieces of crispy chicken previously which costed me around 240 and you wonât believe that the pieces were too small which werenât worth it at all . I donât know how to say but it was a pathetic experience.
I would suggest everyone to think before order as they donât even...
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