Hum Tum Bun Tea — Restaurant in Uttar Pradesh

I hope this message finds you well. I wanted to bring to your attention an unfortunate incident that occurred during my recent visit to your cafe. While I have generally enjoyed my experiences at your establishment, I feel compelled to share this feedback to ensure the quality of service is maintained.

During my visit, the receptionist girl, used language that I found to be inappropriate and offensive. I believe that maintaining a respectful and welcoming atmosphere is crucial for any business, and I was disappointed by the use of such language.

I understand that everyone has challenging days, and I hope this feedback is taken constructively. It would be greatly appreciated if steps could be taken to address this issue and ensure that all customers feel comfortable and respected when visiting your cafe.

Thank you for your attention to this matter. I look forward to continued positive experiences at your...

[ Update 2.0 ] : Been there 👬👬 today and met Mr. Pankaj 🧔 and he assured me the miscreants were warned and moved away from the store.

And we tried their kulhad tea and bun maska which was really good.

They have other stores at different locations and planning to launch few other in Gonda / Ayodhya / Varanasi / Allahabad

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Past Experience [ Beware ] : Recently been here with a female friend of mine however there were a couple of unsocial people gathered in the bay area who don't leave this place comfortable/safe for the family/female friend.

I had requested the owner of this place Mr. Pankaj Chauhan to kindly consider the safety and comfort of the guest before even considering about food option.

I wish on my next visit I could update this rating and review...

Literally you should change your manager first she told us to your time has been completed and you’ve to go.. like really is dis good behaviour we were sitting over here everyday and were ordering something continuously… she takes our chai rang give to someone else and as in if you’re the manager you have to look everywhere… and the manager o think her name is Annu why she’s so arrogant,, see as in owner of a restaurants I know how to handle a client well and one thing when the time to put food on the table make sure you’ve a smile on your face the negative vibe is console our soul… being an manager you can’t take back chair when somebody is sitting over here this is totally a desire spect to someone..

Thank you I hope this message is enough to tell you how to improve...