Diff 42 Velachery — Restaurant in Zone 13 Adyar

Dear Management of Diff 43,

I am writing to express my disappointment and frustration regarding my recent experience at your restaurant. My visit on 28/03/2024 left me with a sour taste in my mouth, not due to the cuisine, but due to the unacceptable level of service and questionable billing practices.

Upon reviewing the bill, I was shocked to find multiple charges for items that my party did not order. These discrepancies included dishes that were never brought to our table and beverages we did not consume. Despite bringing this to the attention of our server, we were met with resistance and denial from the staff. This lack of accountability and refusal to rectify the situation tarnished what could have been an otherwise enjoyable dining experience.

Furthermore, it is disheartening to note that an existing offer, which we were entitled to according to your promotional materials, was arbitrarily denied to us. This breach of trust and failure to honor your own promotions only serves to further erode the reputation of Diff 43 in the eyes of your patrons.

As a customer who values transparency, fairness, and integrity, I must insist that steps be taken to address these issues promptly. It is essential for businesses to uphold ethical standards and prioritize customer satisfaction. I urge you to conduct a thorough review of your billing procedures and ensure that such discrepancies do not occur in the future. Additionally, I implore you to honor your advertised offers without exception, as failing to do so damages the trust and loyalty of your clientele.

In conclusion, I hope that my feedback will prompt positive changes within your establishment. I believe that Diff 43 has the potential to be a reputable dining destination, but it is imperative that these issues are addressed swiftly and effectively. Thank you for your attention to this matter, and I eagerly await...

One of the few ideally placed Restro Lounges in Chennai, especially for an happening place like Velachery. Good music, decent Service (but way below earlier standards) and clean ambience. While to guys doing service are decent, they should avoid taking their peg in front of Guests as a matter of courtesy. On a comparative scale of the other two Options in Velachery, this scores better and on the Top. The Menu has undergone a change to the lower side along with the quantity. Taste of the food served is good. Someone should advise that in a poorly lit place, the Menu will look better if on a lighter background with the words in Dark font. Imagine you looking at a black menu card with white or yellow font in a poorly lit scenario. Choice of Drinks is a problem in any Bar in TN I Guess. So granting them the benefit of doubt. But they must improve their Beer varieties and not behave like Henry Ford and his comment on the colour choice for Cars! Most important, typical from TN, value for money. And for all those guys who want to see Women/ Girls, this is the last...

Diff 42, located on a quiet main road in Velachery, is tucked away in an underground space, yet offers a surprisingly calm atmosphere. The food is enjoyable, and the staff is friendly and welcoming. Booking a table through Zomato or Swiggy is easy, and you can often snag good discounts.

We sampled several vegetarian options, including Dragon Paneer, Farm Pizza, and Creamy Soup, all of which were delicious. If you're looking for a lively, party vibe, visiting in the evening or at night would be perfect. For a more peaceful experience, the afternoon or morning, like when we visited, is ideal.

The ambiance is pleasant, and the menu has a wide variety of options. However, I found the dessert selection limited and slightly overpriced. That said, everything else was satisfactory.

Overall, I recommend visiting Diff 42 for a great dining experience, whether you're looking for a calm lunch or a fun evening out. And don’t forget to try the custard milkshake from the nearby corner spot—it’s a delicious treat at an...