Bakery Lovina — Restaurant in Bali

Ridiculously rude owner. We lunched here and afterwards we were surprised by the price of the “Jaffle”, so we wanted to know how they came to the total that was shown on the bill. When we asked how they came to the final price, at first they couldn’t clearly show us on the menu. We ordered a Jaffle with cheese which has a price of X, but they told us you pay separately for the portion of cheese, the type of bread and butter. Also if you want to use this concept, you shouldn’t add something that someone didn’t ask for (butter).

When we said it wasn’t clearly mentioned on the menu, the woman who owns the place, told us to “eat at a warung if you want to eat cheap”. While the money is no issue, the unclear menu is. When she started to get this rude, she also mentioned “this is not a warung, you pay for bread, butter and electricity” yes, electricity.. crazy how people react over feedback about a bad menu.

The waitress was kind, and I can’t imagine how she must have felt when the owner talked so condescending about money matters. We also got the husband of the woman on FaceTime who was able to explain how the pricing worked, but the woman clearly needs to learn how customers should be treated. She feels better about herself than others and she shouldn’t. The prices are too high for what you get, yes but paying is no problem if someone learns to calm down and explain a price.

Extremely rude and would...

We called in for a coffee and cake. Never again. asked for an iced coffee, received an iced latte. Lady then started to argue with us that I ordered an iced latte. Strudel with cream, paid an extra 20,000rp for a spray of canned cream. total bill for 2 coffees and two cakes was 186,000rp, Extremely Expensive. Well, there seems to be other reviews highlighting the high prices and grumpy staff. I suggest everyone go to Edicha, look them up, great Belgium Bakers with huge variety of pastry and bread and the coffee is also great, all at very reasonable prices. Will I return to this...

We came here as it was on the corner in the area we were staying. Relatively speaking it's a bit more pricey than other restaurants for food but the food that was served was of good quality and it tasted great. I got the half baguette with the different salamis and cheeses and was good as were the coffees. Service is good, food is good and location for...