A&W Grand Batam Mall — Restaurant in Batam City

Fries is freshly made Fried chicken is not but at least, it is well cooked compared Mahkoda Mall in Melaka Malaysia Root beer float is awesome as usual The “Interesting” or absurd is an add-on dish on my receipt: first check, the lady A said it is part of set meal but it is not indeed second check, the lady B said the same third check, the lady A refunded me (Pls see the mash potato is an add-on which I didn’t order) — Honesty and Integrity of outlet is of concern An open question - how does Indonesia tax work? We had a meal at another restaurant called Ria, service tax is 10%. But when we had it at A&W, it is...

I just wanted to have a waffle here. When I placed the order for a waffle, the staff said waffle need to wait 20 mins, then I tell them that I’m fine with the wait, then they changed to said the waffle machine is not working. So I ordered the ice cream and fries instead. When I get seated and I saw a family of 4 was actually having waffle ice cream! Amazing, maybe they just don’t want...

Ordered curly fries and was told the food will be served to my table. waited for 30mins and approached staff. Both staff were chit chatting while sitting down out side of the counter. That was when i saw the fries was already available to collect (displayed on the food counter). Point to note is that the restaurant has no other customers except for me. Service...