Burger King Lippo Mall Puri — Restaurant in Jakarta

burger king is my favorite restaurant since I was a child...recently management & staff has changed in this branch to the WORSE EVER! this is the WORSE burger king branch I've ever seen!

fake smile, & don't try to serve as they should. very rude responses when you ask for normal things such as some ketchup. I bought 16 sandwiches, spending more than 300rb, they gave 4 ketchup, asked for more, gave 2 more, asked for more & they started arguing & resisting to give any...at the end after almost fighting got 12 pieces...which means some of those sandwiches will not get any...

this is also not the first time I experience this at that branch...even the supervisor & managers ate all the same...maybe they are stealing it for themselves...

will never go...

I came here because I like to taste their Wicked Whopper, which is a standard Whopper but the buns are black (they said it is blackpepper flavour, but it just plain). The burger is fullfilling and delicious. Perfect for beef lovers. But since Whopper had some cucumber pickles, the burger may be not for everyone because the vinegar is quite strong.

Dessert, drinks, potatoes are standard....

Hari ini lagi2 kecewa banget sama pelayanan BK lippo mall puri indah, ini yang kedua kalinya, ceritanya beli paket 4 ayam, lalu nambah beli 3 nasi diluar paket , di tambah lagi menu burger dan minuman, secara kami datang bertiga, setelah sabar menunggu orderan siap dan siap untuk menyantap makanan yg sudah dipesan, ternyata kami hanya di kasih kertas buat makan tuh 2 dan 1 lagi yang buat tempat 4 ayam , lalu suami saya minta kertas satu lagi buat makan karena kertas yg dikasih kurang, tapi ketika kami minta kertas ,spg nya bilang menyesuaikan jumlah nasi, lah udah jelas kami pesan nasi 3 ,kertas cuma dikasih 2, aiiiih langsung hilang selera makan kami seketika itu juga, duuuh pelit amat ya, kertas doang, itupun buat makan di tempat looh, bukan buat kami bawa pulang, apa takut bangkrut yaa BK ini,sama sekali tidak mengutamakan kenyamanan pelangan.

Tapi setau aku BK di tempat lain sih ga kayak begini, apakah ini aturan supervisor setempat atau dr pusat , yang jelas sangat...