Gontran Cherrier Senopati — Restaurant in Jakarta

Where should I begin. I was there on 2 occasions. 1st was pack n go. Jus a bunch of breads and a few slices of cake. 2nd was dine in. Let's start w the 1st visit. Walked in, nobody greeted me. I greeted them and they looked bewildered. Another server with a black coloured top saved the day. Had a really gd conversation with her. It was delightful. Now, the bread. Croissants gd after reheating. Pardon me, I did not manage to eat it fresh as I was in a hurry and hm was a gd half day journey. Baguette? Had better ones... Was left disappointed to say the least. Pain au Chocolat was ok. I say jus stick with croissants. 2nd visit, I decided to give it another chance and dine in. No onion soup. Was looking forward to try it. Settled for mushroom soup. Came with 2 slices of bread. Bread was ok but e butter. Oh my the butter. Not a gd oh my. No taste, no flavour and it was warmed up in e microwave before serving it to me. Next time, please warm it jus slightly further. Was still a bit cold... I might haf been spoilt n turned out too picky. Go try it for yourself and let me know... Bought the usual croissants and pain au Chocolat. Tried their sourdough. Not chewy enough. Also tried their fruit n nut loaves. One w apricot and nut. The other was cherry. They were both gd but for tt kind of price, I would haf expected a bigger loaf. For goodness sake, I am comparing them with konditori in Singapore. They haf gd bread and their price matches the quality. I say gontran, u haf got to do something Abt tt price of those loaves. Else, jus make them double in size or heck! Even a tad bigger than they currently are... This is e main reason y I am not returning for the 3rd time tbh...

*Realized I forgot to complete wat I had for my 2nd visit so here goes... Besides mushroom soup, I had some cheesy pasta. I haf forgotten the name of it I do apologize. I got sick of it. I did not even finish it. If u r a cheese lover, u might not haf any prob finishing it. I realized on hind sight tt I should haf gone for aglio olio or something like tt instead. My bad. Hubby opted for more localized version ie sop IGA. Was it IGA or buntut? I forgot but it is one of it. He said it was gd. I had their lychee drink. Nthin to shout Abt. So there u go... Tt is Abt wat I haf ordered...

The croissants are not as good as how they look like. Too dry and lacking the buttery smell and taste. It is a shame since the price of their baked goods are a bit higher than similar French boulangeries.

Main courses taste better than the breads and pastries, we ordered croque monsieur, salmon with ratatouille, french onion soup and quinoa salad. The feta quinoa salad is actually really tasty, I was actually thinking to return to this place to order it again someday.

However, I changed my mind due to the way the servers treat the customers, the servers were talking with each other the whole time we ate there, no one noticed when we wanted to re-order or ask for pepper. There were three of them and the place was not really busy, yet we had to walk to them if we wanted to ask for something.

The worst thing happened when we were asking to exchange our 100rb cash money to smaller notes since we had to pay for their valet parking service in cash. Instead of politely saying that they cannot do that due to the regulations or try to help us finding some solutions, the cashier was really rude, opened up her cashier machine very harshly in front of us, lifted all of the money from the inside of cashier machine, waved it in front of our faces while talking to us in a mean girl kind of way saying “these are the only money we got, if I exchanged your money, can you imagine how we could give changes to customer who paid in cash”. I do not think that move was necessary since we just nicely asked for possibilities to exchange our money. Moreover, we literally just spent more than 1 million for their food & drinks, I do not understand why she was behaving like that, maybe because we are not foreigners or the fact that we are not dressing up like socialites (?).

The ambiance is actually nice, wish they had trained their...

Been here first time and found the cafe was very nicely decorated. They have open kitchen whete we can view the baking process in the morning. Since we came around 3pm, they have stopped baking and no new croissants were baked. This was the first time we tried the croissant that tasted like bread, not layered, and tough. We ordered petite croissant with different filling. First, I thought I was the only one who tasted the pain au chocolat not as what it should be. Chocolate was smelly. And the croissant itself was hard. Thus we talked to the waitress Zhara, if I was not mistaken, who was very kind and hospitable listening to our comments with her apologies. Then the assistant manager approached us, Bu Nissa, and listened to our comments about the pastry sheet and the chocolate the chef used for the croissant because it tasted very different from the regular croissant we had. Bu Nissa took our comment seriously and void the price for the croissant when we paid our bill. She showed a good service recovery, acknowledged and apologized. The waitress, Zhara, was also a real F&B staff who knew how to react when customers complained. I would not lose this kind of staff because she helped the company to improve. Applause to Bu Nissa and Zhara for their kind service and hospitality! Looking forward to...