OPEN Restaurant — Restaurant in Jakarta

My wife booked us a lunch for two with a promotion from Chope. Our reservation was for an all you can eat buffet that was advertised as being open from 1:30-3pm. As soon as we got there, we felt like we were being rushed out the door as our time had been shortened (without advance notice) just until 2:30pm, and waitstaff made sure to remind us when our time was running out. There were only a few other customers in the whole establishment and I’ve never felt like I was on such an aggressive time limit at any other hotel restaurant or buffet.

I understand we came for lunch on a Tuesday, but the selection of food was very limited, and most of what was there was old and stale, bland, or of lesser quality to what you could get outside. My wife and I live here in Jakarta, we’re not tourists getting scammed on 150rb plates of nasi goreng. We came to Open expecting a dining experience that matched the price we spent (IDR 600,000 for two people) and I almost wish we would have gone to a warung instead.

The nasi putih was old and hard. The sushi was 90% rice. The fruit and salad bar had flies everywhere. The fish was bland. Only water was available and we weren’t offered any coffee or tea as we have been at other hotel restaurants. We did not try the chicken or couple of soups that were available, but really that’s all that they put out. Not much of a selection of anything at all.

The pizza bar was great when it was fresh, however when we first got there, we tried a slice of margarita pizza that had clearly been sitting for a while. My wife and I also enjoyed the noodles (they were prepared fresh), but the broth was quite salty.

If you’re staying at Double Tree, my advice to you would be to go outside and find a kaki lima/food stand to eat from. You’ll get better taste and service for a better price. Maybe breakfast and dinner service are better, but we felt unwelcome and unimpressed at Open this afternoon. Not worth what we...

I had an amazing iftar dinner at Open Restaurant in DoubleTree by Hilton Jakarta, and I can’t recommend it enough! From the moment I walked in, the warm ambiance and attentive service set the perfect tone for a memorable evening.

The buffet spread was absolutely impressive, offering a wide variety of traditional Indonesian dishes, Middle Eastern delights, and international favorites, all expertly prepared and beautifully presented. Every dish I tried was flavorful and well-balanced, from the rich and aromatic lamb ouzi to the perfectly grilled satay and fresh seafood selections. The dessert station was also a highlight, with a great selection of sweets, including traditional kolak, baklava, and premium cakes.

What made the experience even better was the staff’s hospitality. They were incredibly friendly, ensuring everything was perfect throughout the evening. The restaurant’s open kitchen concept also added a nice touch, allowing guests to see the chefs in action.

Overall, Open Restaurant delivers an exceptional iftar dining experience, great food, excellent service, and a welcoming atmosphere. Whether you’re breaking your fast with family, friends, or colleagues, this is definitely a spot worth visiting during Ramadan. I’ll...

Had a Bites & Brunch promo at Open by DoubleTree.

The place has good ambience. The space is not as big as i thought it would be. Not sure if this is because they are adjusting to the COVID19 policy or it's just they way it is.

I'd say they give a pretty fair deal. The normal price is surprisingly cheap for an AYCE Lunch at a 4 star hotel. Some of the foods taste great, some of them are misses.

Out of all of the menu i tasted, i'd say their hainan chicken rice takes the cake. Their sushi and pasta... let's say the sushi tastes plain, and the pasta is undercooked.

One suggestion to the management, "perhaps give more lighting to the food stand to make it more appealing". I especially have some issue with the sushi stand. It's still too dark even though they have lighting on top of it.

I would suggest you to make reservation before coming and perhaps ask them if promo is available. Their admin on whatsapp is quite informative.

In terms of staff, i'd say this place has a more of a fun friend kind of energy. Not too formal, so i'm a bit taken a back since it's my first.

All in all, i'd...