GRAND WINGHENG Hongkong Dimsum Tanjung Duren — Restaurant in Jakarta

Absolutely terrible experience. It was raining like crazy when we arrived, and there was no covered drop-off or staff outside to help. There was one umbrella at the porch, but no one brought it out to help us, not even the security guy who was just standing inside, watching us struggle. He wasn’t doing anything, not busy at all, and yet he just stood there, completely ignoring us.

This is literally the first restaurant I’ve ever been to where no one bothered to assist guests during a downpour. My elderly mom was in the car, we were clearly struggling, and still nothing. In the end, my brother had to get out, run through the pouring rain to get the umbrella himself just so he could help me and my mom get inside. What kind of service is that? Management, train your staff better!!!

Once we were finally inside (soaked, cold, and annoyed) that same useless security guy had the audacity to ask for my name and phone number (probably to add to their database). Seriously?? If he had the time and energy to come up to me for marketing purposes, why the hell couldn’t he have come out just a few minutes earlier to assist us with the umbrella when we actually needed help??

His complete lack of initiative and basic human decency ruined the whole experience for me. I was drenched, pissed off, and in no mood to enjoy anything after that. And the food? Not even good. Just average, nothing special at all. I don’t know if the food was actually that bad or if the horrible service made it taste worse, but either way, not worth it.

I’m never coming back; disrespectful staff, zero hospitality, and mediocre food. Save yourself the disappointment and go somewhere that actually gives a damn about...

Visited on a Saturday morning around 8am, it was not too busy. First impression of the place was neat and clean. I liked the high ceiling and the glass walls. There were a Happy Halloween 🎃 baloon deco. I wish they put more since I love Halloween; but it's still appreciated.

What three of us had and shared: Chicken Feet Noodle: Loved it. The feet was so tender and tasty 🤤. Shrimp Chongfen: It was good but I'd prefer the regular Noodles. Nice to have some variation on the table though. Grilled Bakpao with Red Chicken Fillings: I understood why it was one of their highlighted items on the menu. It was so yummy! The pao was so crumbly, I didn't like the feeling of wasting it, haha. Fried Oyster Mushroom: I was expecting a crispy snack but it was the wet kind; but no complain about the taste. We also had two free promo items with exchange of posting pics on our Instagram story: Mantau Gula Merah: It was so soft yet dense. Very fulfilling. Vegetarian Siao Mai Lotus Fried Rice: Chose it since Lotus sounds very exotic, never tried the flower before. It was instantly becoming my favorite. Wouldn't thought it was a vegetarian Siao Mai if it's not written. Total damage was only around Rp150K. Overall happy with our food. I just wish they give free refills for the Tea.

Last but not least, the staff were amazing. So friendly, polite, good product knowledge, hygienic (masked and wesring hair cap), efficient, checking if we were happy with our...

24 hours dimsum shop? Yes, please.

Hung out with friends at midnight after escape room. The place is huge, lots of tables, and wasn't full when we visited around 11PM (close to midnight). Once you're inside, you can scan QR to open their webview menu and order from there.

The main attraction of the dishes seem to be any fatty, juicy, chicken and pork dishes. If you're looking for fresh seafood dimsum, this ain't it chief. While it does have small variety of shrimp dishes, other than the Hakau, everything else was pretty mediocre. If you don't like pork, you can also order chicken-based dishes, the chicken siomay is a hearty delish!

Service was relatively fast but the servers had a hard time tracking our orders, probably because we did multiple orders (some of us prefer to use our phone instead of using 1 phone to order). There was one bad mistake about the service. Somehow the cashier messed up the billing, causing another table to pay for ours, so we had awkward situation trying to pay the extra to the other customer and pay for our extra orders not included when the other table paid for us (the cashier didn't explain it properly).

Overall, if you're looking for juicy, hearty, barely-seafood dimsum meal, I'd recommend this place especially if you're looking to...