HokBen - Galaxy Mall — Restaurant in Surabaya

Hokben serves a good food especially bento. Also their meal package is affordable and have a very good taste, they use a japanese rice so it's kinda different from our local rice. What I like the most is Chicken egg roll and ekkado, the salad is also fresh and tofu soup is very good to be eaten along with the other food. They have...

It's a good place for young people to hang out, the staff is friendly, the area is non-smoking, the prices of the food are relatively low compared to other places in galaxy mall, they have a wide variety of dishes from beef bulgogi to tokyo rice bowls. It is recommended for families with small children since they offer...

Belum ditanya google, nulis sendiri dulu, karena gemes 🤣 Siang ini mampir GM mo nyobain ayam goreng nya HOKBEN... Udah pesan, duduk nunggu, kok untung ya niat nyari wastafel dulu.

Lha kok wastafel tertulis rusak. Buru2 tanya mbak nya hokben (nah ini keanehan pertama), mbak nya nggak tau..... Artinya karyawan ga kontrol kondisi resto nya ya. Dan spontan saya batalkan ayam goreng, mau cuci dimana oi abis titil2... Pesen yg lain...

Dan beneran kejadian, setelah beberapa saat ada keributan. Ada bapak2 pesan ayam goreng, tanpa cek dulu wastafel berfungsi apa ga (mungkin juga sebelum makan, ga cuci tu bapak ya hahhaha).

Ini keanehan kedua nya (ehhh bukan aneh, kebiasaan), tidak berani berkata jujur.... Jadi bilang wastafel rusak itu mungkin di anggap: Bikin pelanggan ga jadi beli ayam goreng, omset kurang Jujur itu malah garai masalah, diem2 aja deh Nambahi kerjaan penjelasan.

Ya itu keseringan yg terjadi, semoga ada yg memulai jujur, menjelaskan, memberikan solusi....