Had a frustrating time at my bank, so I needed a much deserved coffee and a friendly face. Had a sterile, unsympathetic bank clerk experience, so this oasis was just what I needed. I pay a fortune on my mortgage and never missed one payment and get a dismissive reaction from a clerk. I paid a fair price for a coffee and got a friendly face a nice hello and a really nice cup of Joe. I was asked if the coffee was to my liking, and they apologised for the delay I did not experience. People who deal with money need to cop on a bit and remember we got them out of a mess and still pay ing USC so coffee is my only luxury. They need to visit Costa too and learn how to treat people with respect and supply a superior product without...
Read moreI was in here the weekend and the service was really bad. Had to wait over 10 minutes for a coffee as the person making the coffee was having the chats with his work colleague and texting on the phone. He then picks up my coffee to go cup without the lid secure and spills it so he makes me another and just hands it to me, not even an apology for the wait. The place was filthy, coffee spilled all over the tables and floor and trays all over the vacant tables. I would understand if it was busy but there was at most 9 people in the building. Would...
Read moreI was amazed and so proud by the care of an elderly blind lady with a guide dog in the coffee shop last week, a lovely girl called Aoife that worked their went above on beyond to treat this Old lady with the upmost care and respect she deserved and make her fit in with the other customers , it was a pleasure to see, she was so helpful and kind and but a big smile on the woman’s face, great work to you and your establishment for providing this...
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