HX46 Café — Restaurant in Dublin

Hi there, myself and my boyfriend are long time Customers of HX46. We use to order from clonskeagh however after moving our local became Harold’s cross. Unfortunately this became a night mare which all started a few months ago. We had made an order for delivery to our Address. unfortunately we were faced with a problem. The rudest delivery driver (with a pony tail) arrived and didn’t bother to come up to the apartment complex to deliver the food instead he rang us to come down and walk about 500 meters to his car to collect it . He was rude and disrespectful and said he wasn’t going to deliver the food to the apartment complex door that we were to walk down to his car. He soon drove off. This then happened again but things were taken to the next level when he pretended he was at our door when we could clearly see him in his car having a smoke. We rang the restaurant to let them know that he was sitting in his car. The delivery man then rang my boyfriend and proceeded to use profanity towards him. He then drove away with the food. We have never had any problems with ordering food to our address and have door to door service. All we required was the food be brought to the apartment complex door ( delivery service) Months had passed and we opted to go and collect the food instead or eat in. Tonight we decided we would try once again to order and we were now greeted with we are not allowed to deliver to this address. I am absolutely horrified to know that this restaurant is supporting a staff member who was not doing their job and I extremely rude to...

Terrible customer service, ordered two pad thais through just eat. They arrived absolutely covered in sweet chilli sauce, no peanuts, or no egg. When we rang we were told that we would be given a refund and that they would collect the food. Twenty minutes later we got a call saying that they won't be refunding as it's how they have been making their pad thai since they opened. The lady laughed at us on the phone. When I said I had eaten it from there before she said "Well we have no record of you ordering". I told her I was a walk in customer and there definitely was no sweet chilli sauce on it- terrible attitude. We were told a manager would call us back. They never did. . I've never experienced customer service like this. The food was then gone cold and we had ordered from elsewhere in the meantime. Ended up throwing out two inedible meals. We complained them to just eat and they were very nice and ended up giving us a voucher however it was not their fault, it was just a nice...

Duck spring roll is fine, but the pad thai, I have to said it didn't match its price.

The chicken and prawns inthe Pad Thai are undeniably good, and the souce is avenge good, but the rice noodles are a bit of a mess.

Because most of the rice noodles are broken into a length of 3 to 5 cm, I can understand if it is a delivery, but I eat in the restaurant. From the kitchen to my table, I believe less than five minutes distance.

I can't find any reason to understand that the rice noodles are broken into pieces due to long-term soaking.

At first I tried to eat the rice noodles with a knife and fork, but they were too short, so I asked the waiter for chopsticks, but in time, I couldn't pick them up and eat them.

Probably the best way to eat this rice noodles is with a spoon.

But as a pad Thai close to 16€, I think they should be better. Otherwise, they should change their name, Thai Broken Rice...