The Grey Goose — Restaurant in The Borough District of Drogheda

First we walked in. We thought we were going to the Italian restaurant but we were DEVASTATED to find out we were actually going to the dreaded "Grey Goose". First analysis shown that there wasn't a single goose in sight, let alone a grey one. We waited 20 minutes to order. Then we realised we only. ordering. DRINKS. We ordered drinks, drank them, 15 minutes later we ordered. We waited 25 minutes for the food and then half of it came (no chips for the whole table). The pizzas were cold and the fish was mushier than the mushy peas (which I initially thought was guacamole). The worst was yet to come. An 8 year old at the table ordered chicken wings. When they arrived, more of the sauce got on his face, hands and mask than in his mouth. And the sauce was INSUFFERABLY SPICY. He cried as he ate them, I couldn't even eat one. Wiping his tears from his eyes, I remembered the warning in disguise the waiter had given us. When the child ordered the wings, the waiter called him "brave". We should have known. The pizza had, what I can only describe as, a human organ on it. It was about two inches long and an inch wide, and looked like a lung. During the meal we kept hearing this sound: "Dehh nehh nahh nehh". It was SO. ANNOYING. Meanwhile our friends on the other table still hadn't gotten their food after well over an hour. The staff wore their masks under their noses. The waiter forced us to turn on the lamp beside us which we had turned off. And we asked five times for a jug of water before it came. Finally the chips came to us and the other table got their meal. As an apology for the long wait the waiter offered us free ice-creams, which was a nice gesture, except they were half melted. Other thoughts include: very expensive, felt intimidated by a real-life cowboy at the bar, and covid guidelines were LOOSELY followed.

That is...

Firstly I’d like to say the food was lovely, if I were to base the review on the food alone I’d give it 5 stars. But the service was seriously lacking.

I was at the Grey Goose about 3 or so weeks ago with a group of friends. The waiter who took our orders was polite and our drinks came shortly thereafter. We waited for our food (2 pizzas, a salad and a wrap &fries) and after 40 minutes asked the waiter how much longer it would be. He checked and told us that the order never got to the kitchen (how does this happen?) and we'll get our food as soon as possible. After another 20 minutes we finally got our food.

We were starving and immediately dig in. Everything was fine until one of us decided to use some ketchup from the sachets given to us and all of the sachets were already opened, used and empty. We moved them to the side and were disappointed by the entire visit.

After finishing with the food, we waited 15 or so minutes for service to order more drinks but no staff came to our end of the restaurant, we eventually walked up to the bar and ordered drinks from there.

We waited at least half an hour for all the plates to be collected from our table after finishing eating. By the time we were ready to leave we waited another 15 minutes for staff to appear to even ask for the bill. Once we got the bill at the table, staff disappeared once again and completely forgot about us wanting to pay for our orders. (Had to do some staring to make eye contact/wave hand in the air)

Again the good was good, as were the drinks but the service was lacking quite frankly, it was like we were invisible or...

Disappointing Due to Arbitrary Decision-Making

I recently visited The Grey Goose, hoping for a pleasant evening out, but my experience was overshadowed by an unreasonable refusal at the door.

Upon arrival, the security staff asked if I had consumed alcohol beforehand. I honestly answered that I had drank one beer while walking to the bar and placed the empty bottle in the bin directly across the road less than 30 seconds before. Despite this, I was denied entry based on the assumption that people who drink beforehand are "more likely to cause trouble."

This reasoning felt arbitrary and unfair, especially given the context. Scientifically, it is impossible for the effects of alcohol from a single beer to show within such a short period of time, less than 5 minutes in this case. I displayed no signs of intoxication or disorderly behavior, yet my entry was denied solely due to a broad and unsupported assumption.

Afterwards I visited three other bars that evening, each time having at least two beers, and encountered no issues. I was welcomed without judgment and treated based on my behavior, not assumptions. This made the refusal at The Grey Goose even more puzzling and disappointing.

While I respect a bar's need to ensure a safe place, I believe decisions like this should be made on observable behavior rather than stereotypes. I hope the management reviews its policies to ensure fairness and a welcoming atmosphere for responsible people...