DO NOT GO HERE.
What an embarrassment of an establishment. Multiple times over the past few years I have gone here and had a negative experience due to the service and our last visit was no different.
The food is bang average and no doubt re-heated. Not fresh at all. But that is even overshadowed by the big dark cloud that looms over the head of everyone that works there. What a bunch of miserable, grumpy and insufferable goons.
One member of staff in particular, a woman with blue in her hair was a rude, unpleasant, argumentative child. She had to audacity to argue with a member of our party when they explained to her that they had been brought the wrong order. She exclaimed multiple times that she has written down what was brought to him. Never ever questioning the possibility of her making a mistake or mishearing them.
Even if she didn't mishear (she did) she had the cheek to tell the member of the party that THEY were wrong. What a clown. Any competent server would apologise and go and get what the customer asked for. To argue back profusely when you have already been dull and moody enough to depress a load of kids on Christmas eve is just embarrassing.
Like I said, this has been a theme with the staff here for years. They are an embarrassment and The Pheasant needs to seriously consider the reputation that is is now carrying. Cracking a smile...
Read moreHow hard is it to make a simple sandwich when u can't eat other food when the rest of ur family is eating had to leave a pub to sit in my car cos nothing for me to eat will never set foot in this pub again as I can't answer u I was not offered a brown bread sandwich and explained to ur waitress I had surgery can can only eat some foods so get ur facts right and I didn't have a sandwich from a garage I'd nothing will I returned home so yes I did enjoy waiting in my car waiting for my so called family to finish there Meal sorry for the one star if I could of gave u none or lower I would unless u no the reason behind what people can eat so thanks for nothing BUT AGAIN I WILL ADD AS U SAID I WAS OFFERED A "BROWN BRED SANDWICH SO DID THAT BREAD APPEAR IN UR PRESS OR WAS SHE RUNNING TO THE GARAGE TO GET ME SO OR WAS GARAGE BREAD NOT GOOD ENOUGH * SO READ UR COMENT BEFORE U RESPONDif I wasn't a customer why did u take for a bowl of soup and a cranberry juice that...
Read moreBeen going the last 3 weekends food fab service great but last sat one of the waitresses was very rude to my partner there was a table mix up we had booked but my sister was also there with her son but didn't book we were showed to are table but then she told my partner get out of chair it not your table he was fuming was going to walk out because people around us had noticed the mix up but I talked him in to staying probably won't get him back again pity because food great this 3 weeks and service even if she had...
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