We have been going to Ginza for quite some time, and the service level has completely deteriorated. We are a nice family and generally give people in Israel extra compassion in light of the challenges surrounding the war. I do not need to pay a premium for crapy service. I even asked to speak to the manager, and he never came to the table. Restaurants are customer-service businesses, and our most recent wait staff are killing the owner’s business. We...
Read moreI went to eat with my partner dinner and she ordered a veggie roll - she got the roll with too much avocado to her liking (mixup in the menu) and she asked to replace. After the waiter talked with the shift manager we overheard her trash talking about my partner and about her food choices… when confronted she started yelling at us… we didn’t have anyone to talk to here, we hope someone higher up will see that and reach us so we can...
Read moreGinza was a bit of a letdown. The food was mediocre at best—the ramen was completely tasteless, the salad was drenched in sauce, and the tofu agadashi was over-fried and overly sweet, almost like a dessert. Service was friendly, but the timing was off, with the main courses arriving before the first course. Not the best...
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