Il Cappellaccio — Restaurant in Castagneto Carducci

Top-recommendation! The food was great. Pizza is really big, just feels good to have this in front of you. 😄 And also the dough tastes great, especially when you ask for some extra olive oil. 😉 And we also had Tagliatelle with Pistachio-Pesto, which was on point.

We shared the pizza so it was totally okay that the Pasta arrived late (25min after ordering) and the service was very aware and informing us about the delay. The service team is mostly young men that were all really friendly and the ones we encountered spoke good English which was also great. 🙏🏼

AND from the pictures here we thought that we could only eat inside, which we accepted. But as we came there we got a spot in the beautiful and laid back outside area which we thought has to be visible also here online. It’s beautiful. Really good experience over...

Service seems rather poor. Pizze looked quite good from far. However, our group of seven was asked to leave when we came for eating the first time (which was okay, as we had no reservation at that time). When we went by 1.5 h later, the table we wanted to sit on in the first place seemed to be untouched still, though...

Next day I sent a reservation request using the contact template on their website (got a confirmation of receipt) but never received an answer. So I tried to make a reservation by phone (actually I tried 25 times), but either no one answered or the line was engaged. So no pizze at this...

The location was very nice, on top of the hill in a small village. The pizza was great. But: Service was incredibly bad. (It was busy evening). We arrived 20:15 with reservation, and our first food on the table arrived at 21:45!! The last dish 15 min later, and only after pushing various times. The bambini dish was served last! (We were not the only ones complaining). The service staff was obviously overwhelmed with the full restaurant and couldn't handle all the tables in a reasonable time. Due to the poor service, it was a bad experience for a...