Ristorante Al Pontile — Restaurant in Ischia

Don’t go to this restaurant. Reserved our table as a group at this seaside restaurant well in advance, was told we were getting ‘the best table in the house’. We were sat furthest from the sea surrounded by flies. The staff were rude and incompetent, my friend ordered a beer before the meal and still hadn’t received it after finishing the meal despite being reminded twice. When someone from our group went up to the bar directly to ask for it, the waitress walked across the restaurant over to a computer to check our order before just pouring the beer? Service was generally slow and favoured non-English customers. When our drinks were brought out, the waitress placed the serving tray on the edge of the table and it flipped over and smashed. She didn’t apologise, instead rolling her eyes at us and telling my friend ‘not to touch’ the bottle for the next drink she brought out. The mains arrived and another waitress had no idea what meal she had in her hands, it was not ordered by any of us. Food portions were underwhelming, but surprisingly (given everything else),...

Let me just precise that I didn't have the chance to try the amazing dishes that I read about on the other reviews. Nonetheless, I feel obliged to write one myself to thank them for their incredible kindness.

In August 2020 I was visiting the island of Ischia, but when it was time to enter the castle of Aragona, I discovered that I had lost my anti-COVID mask, so I couldn't join the rest of the group. I was in a hurry, so I walked back along the bridge and asked the restaurant staff if they could show me a place where I could get a new mask. Surprisingly, they offered to give me one of their fabric masks (obviously sealed and never used). They even refused to let me buy a bottle in exchange, leaving me only a business card and the promise of a future visit to the restaurant if I ever return to the island.

Absolutely friendly and courteous manager and staff. I invite readers to try their cuisine and enjoy the magnificent view that I was only able to enjoy for a...

Edit 6/17/18: Wonderful experience again. One of the best places to sit on a beautiful evening directly next to the see with the sun setting on the Aragonese Castle in full view. Delicious gnocchi con zucchine e gamberi (Gnocchi with zucchini sauce and shrimp) and very fresh. They let you know on the menu that your meals are cooked to order so this is not a place for a quick bite! /// This is homemade Italian food made by family members in the kitchen. It’s fresh and delicious. I ate here multiple times while I was exploring Ischia and the service was gracious each time. I was able to request that they prepare me the ragù of rabbit that is typical of Ischia and With a day or two request they had prepared it for me and it was superb. The seating and views are spectacular, especially near sunset. The fried anchovies (alici) were crisp,...