Caffè Inn - Milano Roastery — Restaurant in Milan

This place was on point in terms of food and atmosphere. I had a salad, and it was delicious. I also had a croissant, chocolate muffin, and a cappuccino. It was true to Italian brilliance.

The very unfortunate event was their treatment of customers. I came in shortly after 12pm. I did have my backpack and I was ready to order.

I was right away asked if I was going there for work. And I said, yes. And I was immediately told that they had a rule that study and work were not allowed from noon to 3 PM.

I was, of course, very disappointed because I searched for a laptop friendly place, it said so online. But I agreed anyway that I would just have lunch and not open my laptop. But I was still met with resistance, nor did they want me to go upstairs.

I went upstairs, and saw several people working on their laptops. I was, of course, dumbfounded. When I asked why they could work on their laptops, I was told because they came in the morning, and therefore could continue to work.

The place was practically empty (look at photos to see how empty it was), they continued to be empty past 3 PM. There was no reason for them to be policing my laptop.

If you’re going to have a policy about laptop, then you should be consistent. In this case no one, including those who came in the morning should be allowed to continue to work.

But I abided by their rules anyway and never opened my laptop until 3 PM, while the rest of the customers continued to use the laptop all the way through 3pm. I sat there for lunch only.

Furthermore, I sat in the corner upstairs at a larger table. I was told to move all the way to the other side because they had a reservation for four at that table. I did not want to move all the way to the other side, so I sat at a table of two right next to it. However, no one with a reservation of four ever came. Again, the place was practically empty the entire afternoon.

I’m not sure if this is the case of the establishment enforcing strict rules, or I was treated this way because I am a foreigner, or that I am an Asian woman. What I do know for sure was that the policy was inconsistent, and I was not treated with respect.

I sat there only with my phone until 3pm eating lunch not working on my computer. Before I left, the server came back to me and apologized. He said that it wasn’t his rules. Well, I’m not sure how I felt about this whole situation but I was not happy, especially about trying to move me from a 4 person table when no one actually showed up and the upstairs was completely empty. What is the motivation for that? The girl who sat next to me with the laptop was at a 4 person table. Why was she not asked to move??

There was a lady server who worked there and I asked about their rule again. She was much nicer and said indeed the rule was in place, but it was ok if I worked for this time. But again, I didn’t even start working until 3pm. I was eating lunch and on my phone until 3pm.

All in all, not the best experience and I do not recommend this place for...

I liked the place. Have been here 3 times. I had put before 5 stars, but now I want to edit my previous experience. I came here to a few times for the coffee and one time to study. Before coming to the roastary the second time to study, I had read the comment of another foreigner girl, who came there at lunch time and the stuff didnt let her use her laptop up to 3pm, but they told nothing to another girl, who came a few minutes later. It was written that they are ready to allow people to study only from the morning up to 13.00 and from 15.00 up to the evening. I invited my friend to this roastery,hoping to share with him my favorite coffee, but the stuff didn't let us in! Because we were with laptops. We arrived at 15.00 You know why? They have a new policy - now they do not allowed to study in their place at the weekend. Just to consider: the tables were empty. There were a couple of people in the whole building. Okay, I understand that you don't want people to study and occupy the tables when others want to have lunch. But do not even to let in, when the cafe is empty?? Excuse me guys, but you need to change the point in Google maps, that your place is " laptop friendly" or to warn somewhere that you don't let people in to study in your place and to write your strange policy, so people do not do the whole road to this place to be just...

This café is hands-down my favorite breakfast spot in Milan! From the moment you walk in, the staff’s warm welcome and friendly smiles set a positive tone for your visit. The coffee is spot-on perfectly crafted cappuccinos that pair beautifully with their flaky, fresh pastries. If you’re looking for variety, they’ve got you covered with a wide menu featuring waffles, avocado toast, and much more. 🥺🥑

The ambiance is cozy and inviting, with nice music playing in the background, ideal for studying, catching up with friends, or simply relaxing. You can enjoy a laid-back morning, grab lunch, or even pop in for an evening aperitivo. 🍷 A huge thank-you to the wonderful waiters who always make the experience special. Don’t miss out on the cappuccino and brioche, truly the best...