I came for dinner with my friends (table of 8 pax) and was extremely disappointed with the service standards and the quality of the food as the restaurant was highly recommended to us by friends.
I would definitely not recommend this place to anyone for the following reasons:
We ordered a few pasta dishes and they were undercooked. The amount of ingredients added into the pasta was miserable for the price quoted in the menu.
Water was served and charged by the bottle (2.5 euros) and this was not mentioned to us. The waiter conveniently replaced our empty bottles and charged us without informing us of this. He also miscalculated the amount of bottles we ordered, and we were charged for two extra bottles we did not consume.
The staff was not able to speak English well and when we clarified certain details about the items in the menu, what the waited told us differed significantly from what was served. That being said, we can’t blame him for this.
We ordered a bottle of red wine but the waiter brought us a white instead. He didn’t tell us about the wine selection available at the restaurant and he brought us one of the more expensive wine bottles. The red wine tasted cheap and bland.
We ordered tiramisu for dessert. Initially, the waiter told us that the portion of the tiramisu was big enough for sharing (4pax) when we first placed our orders. However, after finishing our food, he told us that the tiramisu was a small portion (only for 1 pax). Hence, we ordered five portions of the tiramisu and we were shocked when they arrived. The tiramisu was basically loaded with generous amounts of whipped cream and mascarpone at the top with very small amounts of ladyfingers. The ladyfingers were dry and there was no taste of dark rum.
The waiter had the cheek to ask for a tip despite the lackluster service provided. We were obviously unhappy with the food. I’ve been to several Italian restaurants in Milan and none of the waiters in the restaurants have demanded for a tip.
Had to pay a €3 tray charge per person which is ridiculous. Not forgetting the additional tax slapped onto the total bill and the tip the waiter demanded. Absolutely ridiculous and unreasonable.
Please do yourself a favour and avoid coming to this place.
Update: restaurant replied saying that the review is inaccurate. Why bother visiting a place that does not take customers’ feedback into consideration? I took time to describe my experience at the restaurant with as much detail as possible, only to be met with an...
Read moreWas told about this restaurant by one of the staff at the nearby BnB San Siro and really glad they did. We ate here 3 times as the meals was delicious. First night we ate pizza and spaghetti with clams as we were late. Next meal we ate the special calamari high was the best we have ever eaten it just melted and the linguine and salmon was very excellent. Seeing we liked fish the front of house advised us to try the special anti pasta fish for 2 there was Baby squid in a tasty sauce, prawns, scallops, stuffed cuttlefish, large squid, potatoes absolutely superb. Staff was all great especially the gentleman who was front of house or main waiter he spent time talking to us explaining things etc. What was also pleasing was the price very reasonable for the quality. Would I recommend yes and wish it was our...
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