Ristorante VerdeAcqua — Restaurant in Santu Diadòru/San Teodoro

English:

I had to change my review to a miserable one star due to the Chef’s response. First, he asked me to remove my review, which is highly unprofessional. Second, a real chef should never serve unopened clams to a customer—unless he's cooking blindly. Lastly, I forgot to mention the restaurant was empty with no customers, and now I understand why.

Italian:

Ho dovuto cambiare la mia recensione a una miserabile stella a causa della risposta dello chef. Prima di tutto, mi ha chiesto di rimuovere la mia recensione, il che è estremamente poco professionale. In secondo luogo, un vero chef non dovrebbe mai servire vongole non aperte a un cliente—a meno che non sia cieco. Infine, ho dimenticato di menzionare che il ristorante era vuoto, senza clienti, e ora capisco perché.

German:

Ich musste meine Bewertung auf einen miserablen Stern ändern aufgrund der Reaktion des Küchenchefs. Erstens hat er mich gebeten, meine Bewertung zu entfernen, was höchst unprofessionell ist. Zweitens sollte ein echter Koch einem Kunden niemals ungeöffnete Muscheln servieren—es sei denn, er ist blind. Schließlich habe ich vergessen zu erwähnen, dass das Restaurant leer war, ohne Gäste, und jetzt verstehe ich auch warum.

These translations preserve the original sentiments and critique while improving clarity and professionalism.

English The only reason for the 2-star rating is that the waiter decided to exchange my undercooked dish of spaghetti and clams. It seems they don't cook their seafood properly. I received pasta with unopened clams, which is a clear sign of undercooked seafood. The waiter tried to convince me that Sardinian clams don't open after cooking, which is simply not true. This staff is inexperienced in handling seafood, and their chef seems completely clueless. Make sure your clams are open when you receive your dish, as this ensures they are properly cooked. Additionally, we ordered blue crab, and it was also undercooked, posing a serious health risk. I strongly advise staying away from this place if you care about your health. Be careful, they don't know how to cook seafood. Trust me.

Italian L'unico motivo per la valutazione a 2 stelle è che il cameriere ha deciso di sostituire il mio piatto di spaghetti e vongole crudi. Sembra che non cucinino bene i loro frutti di mare. Ho ricevuto della pasta con vongole chiuse, che è un chiaro segno di frutti di mare crudi. Il cameriere ha cercato di convincermi che le vongole sarde non si aprono dopo la cottura, il che non è affatto vero. Questo staff è inesperto nella gestione dei frutti di mare e il loro chef sembra completamente all'oscuro. Assicurati che le vongole siano aperte quando ricevi il tuo piatto, poiché questo garantisce che siano ben cotte. Inoltre, abbiamo ordinato il granchio blu, ed era anche crudo, rappresentando un grave rischio per la salute. Consiglio vivamente di stare lontano da questo posto se ti importa della tua salute. Attento, non sanno cucinare i frutti di mare. Fidati di me.

German Der einzige Grund für die 2-Sterne-Bewertung ist, dass der Kellner mein nicht durchgekochtes Gericht aus Spaghetti und Muscheln ausgetauscht hat. Es scheint, dass sie ihre Meeresfrüchte nicht richtig zubereiten. Ich erhielt Pasta mit ungeöffneten Muscheln, was ein klares Zeichen für nicht durchgegarte Meeresfrüchte ist. Der Kellner versuchte, mich davon zu überzeugen, dass sardische Muscheln nach dem Kochen nicht aufgehen, was einfach nicht stimmt. Dieses Personal ist unerfahren im Umgang mit Meeresfrüchten und ihr Koch scheint völlig ahnungslos zu sein. Stellen Sie sicher, dass Ihre Muscheln geöffnet sind, wenn Sie Ihr Gericht erhalten, da dies sicherstellt, dass sie richtig gekocht sind. Darüber hinaus bestellten wir blauen Krebs, und dieser war ebenfalls nicht durchgegart, was ein ernsthaftes Gesundheitsrisiko darstellt. Ich rate dringend davon ab, diesen Ort zu besuchen, wenn Ihnen Ihre Gesundheit wichtig ist. Seien Sie vorsichtig, sie wissen nicht, wie man Meeresfrüchte zubereitet....

Over all felt not tourist friendly. Not worth the walk out of downtown. over priced for mediocre food and service relative to the area (we’ve been to a few places in town way better and half the cost) solicited by people selling trinkets as we were sitting inside. The servers greeted them AND said see you later as they left! When brought to their attention at check out, they said they couldn’t do anything which felt very dismissive about our experience. service over all was also mediocre for the cost of food, as once our original order was placed we did not see a server again until we flagged one down for the cheque.

Over all our experience is relative to the cost, we would not expect more if the cost was less.

Just note this is the end of our 2 week trip in Italy. We never experienced a spot where our cost was not justifiable (Venice, Lake Como , Milan and Dolomites region).

They do have a good pairing of wine with...

The menu at the entrance quoted 8eur for a pizza Estate, took one to go and got charged 8.5€. Didn’t have time to go back and ask and I don’t care that much about 50 cents, but I wonder if that’s an honest mistake to updated a printed menu or some sort of a trick.

PS: the pizza was really good.

Upd: thank you for the response. I’m glad to hear that was just a printing mistake and that people in Sardenia take honesty seriously - I’ve traveling different countries and that unfortunately not always the case - I did not mean to...