Ristorante Esotre — Restaurant in Spello

We sat down and ordered a bottle of sparkling water. After 30 minutes of waiting and no one coming to our table, we asked if someone would be able to take our order. About 10 minutes later, a server finally came over. We asked for a bottle of rosé and a cappuccino, and my sister tried ordering a tomato salad. Before we could even finish going around the table to order the rest of our food, our server very aggressively began yelling at us, saying they were a restaurant— not a bar. We explained that we were not done ordering our food yet. We were completely surprised and taken aback by his outrage. He collected our menus quickly and said “no,” cutting us off mid-sentence & seeming as if he was trying to kick us out, then stormed off without another word even though we had already waited a significant amount of time and were not finished ordering food. A friendly couple at the table next to us started translating, asking the waiter why he was being so rude and trying to defend us/ensure he understood that we were getting more food and were not done. The couple politely informed us that maybe we should try asking for coffee at the end of our meals (although this had never been an issue any other time we’ve come to Italy). At this point we were all extremely frustrated with the waiter’s response and didn’t want to even give this restaurant our business. We gave him euro for the sparking water and left. The couple next to us apologized for his behavior, saying they were sorry for these types of Italians. Not sure if he was upset that we only spoke broken Italian, at the fact that we are American, or the coffee being ordered before the food but regardless, the service was terrible. Americans please be aware before coming here. Many other restaurants have been extremely polite, so this was an absolute...

On a quiet day we were the only group having lunch and the place seemed a bit dead. But we were made very welcome and lingered over a splendid lunch. Excellent spaghetti with cavolo nero and mushrooms; tasty swordfish steak and some lovely local white wines. We felt well fortified to attempt further ascent of the steep narrow road up the hill, only to be caught in a biblical thunderstorm half an hour...

PESSIMA ESPERIENZA Locale da svecchiare nell'arredamento,bella ovviamente la struttura antica , appena si entra si vede sedia a sdraio dietro il bancone, per quanto riguarda il cibo che è la cosa più importante,1 crostini al tartufo con olio che sembrava di semi e rancido, 1 gnocchi al sagrantino di pessima qualità e conditi con salsa insapore e guanciale che sembrava pancetta del discount ....idem l'altro primo pasta alla norcina ... Se proprio si vogliono usare le tovaglie di plastica pulizia e una tovaglietta di carta non farebbero male.... in un posto del genere ci si aspetterebbe del vino sfuso, invece no se lo vuoi versa dalla bottiglia non proprio economica il quartino richiesto.....il tutto condito da musica Sudamericana nettamente fuori luogo. Tutto ciò...