We visited Da Michele Yesterday at 11.00 pm , we were 3 , my friends were looking for parking , I asked a table for 3 , the manager wanted us to sit in a table for 2 ( dehor was half empty!) So I asked why,..and he responded the table was also confortable for 3 . Then he said with attitude ( what you want? wanna sit in a table for 4?) So he finally gave us the right table! After I ordered water and beer for drinks, He asked where my friends were, because I shouldn't sit without the table was complete.( with an aggressive tone) Then he screamed to the servers, mine was last table the let sit!..The table near us left all the pizzas (nine people!) , they were complaining for quality, but the manager didn't even ask what was wrong ! So they were living very disappointed ...we ordered ours pizzas, and I asked a Margarita well done, and basil out the oven. My pizza was completely raw on the bottom , most of mozzarella was not melted., and the basil burnt!! The only positive note was the location. But I will rather spend my money where staff know what hospitality means, and if an ask for a well done pizza they cook my pizza well! PS For the manager who responded to my review! The dehors had like 7 or 8 empty tables(9 people arrived right after us and they sat down straight away, proving that the tables were empty) and we didn't t have any ticket because as I said many tables were available! Inside was empty but the manager didn't allow us to sit , because they were going to close soon. I didn't say he was aggressive, but I said with attitude! You guys are just caring about the dehors empty or not , you didn't t spent a word about my soggy and raw pizza like the pizzas at the nearby table which people left almost whole on their plates.( I posted 2 pictures!)You will not improve your business with...
Read moreHorrible service. The host Antonio actually refused me a table. I stood in line with many others, whom he all greeted and give them a little piece of paper with number. When I asked him for a table, he said, 'Not possible", we are very busy today. When I insisted and said I would wait, he reluctantly gave me a number. I'm not going to go into why, but I was the only non Italian on line. When I went to pay, never thanked me (he did with others). Obvious issue with this host. Pizza was not bad, but not great (I've been to the one in Naples). This place has a newer oven and it's not hot enough, the bread is not baked through and the dough is raw in the middle and the sides are burnt. 1/3 of the pizza didn't even have cheese on it. Cheese was not great and sauce wasn't great either Not worth it. Host also overcharged me 2 euros for no reason at all. Avoid! Real pizza is in Naples and New York City. This 10 euro pizza couldn't even beat a 2 euro street...
Read moreWhen thinking of good pizza, most people think about the dough, about ingredients and about cheese. On first thought, everybody forgets one crucial fact: pizza has to be served directly from the oven hot, on a hot plate. Unfortunately, although it seemed that this pizza might be very good, it was brought semi warm, not hot straight from the oven. Maybe it is my mistake, I did not specify while ordering. It also seems as if the pizza was put on a cold plate, so that fact also had its effect. This review is to make a plight with people in charge of this place, to be extra careful to use hot plates and bring steamy hot pizzas right out of the oven on the tables, because the name of this pizzeria, quality of the dough deserves that kind of respect. Also, this is just an instruction for people who want to try Da Michele pizza here - stress out to the server you want it hot on a hot plate straight out of the oven, if you want to get to know why Da Michele is among best...
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