dissatisfied, disappointed and felt cheated. I went here as a tourist to eat something. A reception that does not make you feel welcome. The reception lady noticed that I did not speak Italian but did not want to make any effort to make the communication go well. Even if only with the few words of English she knows. As I do with the few Italian words I know. I ordered 0.25cl white house wine, Carpaccio and a pizza. As a wine connoisseur, I immediately noticed that something was not right. This 'wine' was very cloudy and pulp was floating on the bottom. I asked for a wine glass and the girl from the service replied in Italian that I should drink it in a long drink! Shouldn't other customers see this cloudy stuff in a wine glass? The 'wine' smelled and tasted like fruit juice. The experience of alcohol was not there either. When I commented if this was wine they said yes. The explanation was this is the first glass of the barrel. We can switch this. No, what you give to a paying customer must be immediately good! Even if it had to be a very young wine, such as a delicious Portuguese Vinho verde, you still have the alcohol sensation. Maybe they thought I was naive or pure tourist deception. Do not give the ordered product! I didn't want to stay in such a place anymore and asked for the pizza as take away. It tasted like a regular pizza. Nothing special. The edges looked burnt. When I asked to show the wine at checkout, the young waiter who is the only one in the restaurant who makes an effort to speak English took a glass and crawled under the counter and poured some wine. This one smelled more like wine and didn't look cloudy. Too bad I didn't taste it. I was disappointed so didn't want to bother anymore. So what happened to my wine? Something must have been added! And then dare to charge 0.5L on the ticket (see photo wine and bill) instead of proposing a discount on the wine, they charge even more. Conclusion: Pure deception. This is the worst wine experience in my entire life. Even if I ask for a house wine. The cheapest bottle of wine from Lidl tastes 10 times better. one advice: tourist or not. Treat every customer as you should. The average tourist simply looks at reviews when they go to eat somewhere. I prefer to write a review with 3,4 or 5 stars. But definitely not...
Read moreFar from Italian Hospitality
Ambience & Service: Everything felt very uninspired. Even basic items like pepper were missing. The courses were served separately, so we couldn’t eat together – constant back and forth instead of a relaxed shared experience.
Starter: The Caprese consisted of a single tomato, carelessly sliced, paired with tasteless mozzarella – simply disappointing for €9.
Main Courses: Pizza: Cheap quality, more reminiscent of average German fast food than authentic Italian cuisine. Ravioli: By far the worst I’ve ever had – bland, careless, and completely lacking finesse. Side Dish: Instead of fresh vegetables, we were served overcooked, flavorless spinach – and that as a separate final course (see photo). At the very least, some onions or salt could have helped.
Conclusion: By Italian standards, this meal was shockingly poor. Bland in taste, chaotic in execution, and utterly devoid of attention to detail. Sadly, not...
Read moreCi trovavamo alle famose Terme di Saturnia, era ora di cena e quindi decidiamo di andare in questa pizzeria che spunta per prima alla ricerca "pizzeria da asporto vicina" su Google per prendere la cena al volo e andare via. Arriviamo e nessuno ci calcola, sono io a dover richiamare l'attenzione del cameriere, alla mia domanda di pizze da asporto, mi guarda scocciato ma mi dice di sì. Prende gli ordini ma NON ASCOLTA, anzi mentre parlo va via e alla mia faccia scioccata ritorna dicendomi "dimmi dimmi" e scegliamo quindi una 4 formaggi con aggiunta di pomodoro, una saporita e un fritto misto. Nessuno ci dice dove aspettare quindi ci ritroviamo in qualsiasi punto dove davamo palesemente fastidio, ci passavano davanti, dietro e quasi sopra fino a che non decidiamo di metterci fuori ad aspettare. Le pizze sono cotte e una signora bionda con gli occhiali ci fa cenno di entrare, prima si perde le pizze che alla fine erano vicine a lei, non mi chiede se voglio da bere o altro mentre tento di dirle che avrei aggiunto un'acqua frizzante e una coca cola ma inizia già a battere il conto come se si volesse sbrigare per mandarmi via il prima possibile. Prendo tutto, pago e mi sbrigo ad andarmene da questa pizzeria terribile dicendo anche "grazie mille, arrivederci"...ovviamente non sono stata degna di una risposta , neanche dalla signora che mi stava facendo il conto. Siamo state completamente ignorante ed era palese che se non sei un cliente della struttura, se non hai prenotato un tavolo, sei quasi fastidioso ai loro occhi perché devono PURE farti due pizze da asporto. Arriviamo a casa e ci rendiamo conto che le pizze erano entrambe sbagliate, la 4 formaggi era senza l'aggiunta di pomodoro come avevo richiesto e la Saporita era completamente un'altra pizza, inoltre non ci avevano dato neanche il fritto misto. In sostanza vi SCONSIGLIO di andare in questa pizzeria anche se è la più vicina alle terme, personale SCORTESE e MALEDUCATO. Ci siamo sentite delle intruse che davano fastidio e non lo nascondevano in nessun...
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