STEAK & BURGER Cafe NICK STOCK 伊丹空港店 — Restaurant in Itami

We were sitting at a table waiting to decide on what to eat. Staff was friendly and told us to order at the counter, however we were not ready yet and I said that we will when we are ready (in Japanese). Then someone sitting across from us got up and started yelling at us to order at the counter, he seemed very angry at us for no reason, even after I expressed I was just asking what something on the menu was and not ready to order. No one really did anything, but we were pretty uncomfortable after that so we left. It felt quite xenophobic as he was only yelling at us in English and I speak...

Steak: had to spit out 1/3 of it becausw it was too rare and chewy.

Chicken nuggets: When we got food, the server told me they did not have enough nuggets so they gave us some grilled chicken. We said it was okay but we got some raw chicken. Told the server and she told me they would grill it again. The chef came out with the plate almost throwing it on the table with a quick "sorry" and left fast. The picture shows chicken was still raw 😂 offer a refund atleast? How can you put food that was bit back...

Been a long day with canceled trains, found myself at Itami airport and this great feel good food station. Cheese burger hit the spot and service was fantastic!! If you are at Itami airport looking to fuel up - no hassle- great food and service this...