Daliguadalupe Terrace House — Restaurant in Nagoya

Last Sept.07, I celebrated my birthday on this place. The place, ambiance and foods are pleasant. However, the service, staff and system are poor and needs improvement. The main thing that agitated me was I made a reservation and inquired about their rules/system if we will be bringing a cake and I was told there is a charge of Y500. Surprisingly, at the time of payment, I was told that the Y500 is per head😳 which is too ridiculous and over pricing for me. I celebrated my birthday to have fun and enjoy my time with friends/relatives but the whole scenario made the whole celebration unpleasant considering the poor service and the poor communication..And the most irritating part is that this one female staff was so disrespectful the way that she approached or the way she behaved to us,and even told us at around 8pm if we have last orders to think that the restaurant closes at 1 am😠(if they are panicking because it was a busy day,she should have at least approached us with a polite face)if i am the manager,she needs disciplinary action,unacceptable manner for a waitress..and to know that there was no time limit for the table at this particular restaurant,so we were all surprised😠i felt discriminated at this place,so i would not recommend this place to...

I agree with Mocxy Mocz. Corkage fee should be reasonable. ¥500 per piece is a bit too much. If explained well, we would rather dine some place else for some decent desserts.

That response that your restaurant is not a rental place feels dismissive especially when we were hoping to enjoy a meal without restrictions. It’s reasonable to expect that paying customers should feel welcome to stay and eat as much as they like. Communication about policies can be tricky, & it’s understandable to feel frustrated if it seems like the restaurant is prioritizing something other than customer experience.

Mind you, a waitress asking customers to hand her empty plates came off as unprofessional. Or worse, rude. As it's typically the staff's responsibility to handle that. Customers generally expect to be served, most especially in Japanese culture. So it’s important for staff to strike the right balance in their requests. And please, with a...

スペイン・メキシコ料理と牡蠣がテラス席で頂けるお店。

夜風がほろ酔いで火照った身体に心地良い時期に伺いました。

久屋大通駅からすぐで、テレビ塔が映える夜景で最高のロケーション！

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