Burger Shop H&S — Restaurant in Onna

A very strange place. Located strategically near the hotels, there is a large parking lot behind the place. Before you have time to park a woman (possibly the owner?) pops out of nowhere and demands that you let her know whether you want take away or to eat in. If you want take away she refuses to let you park in the rather spacious parking. Inside, the interior decorating is somewhere between incredibly kitsch and overcrowded and just plain strange. Several young waitresses with colourful hair that do not seem to speak much English hand you a very long menu with all possible variants of burgers. The actual food making process seems to take forever. Seems to be a hot spot for young female Asian tourists who seemed to be far more interested in taking selfies with their food than in actually consuming said food. Overall service is quite rude. The burgers are ok but not exceptional and portion size is slightly too small. Several times we were told that they no longer had...

We had the avocado burger and mushroom burger and it was quite tasty. The fries seem to be fried in a weird oil, so they have an odd smell to them, but they are crispy, and good. The burger itself was pretty good. Nice grill, not overcooked, not small (not sure what one of the other reviews was going on about it being a small portion) at all and quite filling. We took it to go as we were staying at the Sheraton and had a long day. I normally wouldn't eat a burger in Japan, but we were feeling a little homesick and figured a burger might help. They do not accept credit card, cash only, and they do have an english menu. The woman who rang us up did not speak much english, but was...

Really nice place! The staff are lovely and welcoming 😊 The burgers are reaaaaally good, and the Okinawan beef is a must-try!

However, for this price, I think a few things could be improved:

A) Making your own fresh French fries would elevate the whole experience — it's easy to do and makes a big difference. Or at least serve a more generous portion. That would help highlight the awesome burger on the plate.

B) You asked us how we wanted the bacon cooked, which was great! But it would be even better if you also asked how we prefer our steak cooked. That would be a great addition to the service...