Our experience at Sakura in the Hilton Tokyo Odaiba was deeply disappointing. As Hilton Diamond Members, we expected exceptional service and ambiance. While the Japanese cuisine was beautifully presented, with delicate sashimi garnishes and traditional accompaniments, the dining atmosphere was completely ruined by the shocking view from our window seat. The garden, which should have provided a serene backdrop, instead offered an unwelcome "dinner show" of rats scurrying about, making it nearly impossible to enjoy our meal.
This unacceptable situation severely undermined the reputation of both the restaurant and the Hilton brand. The stark contrast between the upscale interior and the pest-infested exterior was jarring and completely inappropriate for a high-end hotel restaurant. We strongly urge the management to address this serious health and safety concern immediately. Until then, we cannot recommend dining at Sakura, despite the quality of the food, as the overall experience falls far short of the standards expected from a Hilton property, especially for loyal...
Read more#1. March. 2002. At that time Nikko Hotel. #11. January. 2023. No 1. Japanese restaurant in Tokyo. Tokyo Odaiba Hilton Hotel 3th Floors Coner. Fantastic Rainbow Bridge View & Japanese Sand Garden. I had great dinner time in here. I will should come back. I will be back again. Strongly. I had wonderful night with Japanese restaurant SAKURA in Tokyo Odaiba Hilton Hotel. Some people this restaurant is so so. But It is not so so. They didn't try 18,000¥ ~ 26,000¥ course. #12. March. 2023. Second Visit. The menu changed. Still. No 1. Japanese restaurant in Tokyo. Especially Sakura pink salt amazing for touch of tempura. This time I had sakura course.(18,000¥) & bottle of Japanese sochu & umesho roku. Next time I will try to tempura course.(26,000¥. for 1...
Read moreFlavorful Teppanyaki lunch course and love the experience of chef cooking wagyu beef, We were seated in front of the grill. Chef and staff provided info of the course meal then served with soup, salad, side dish veggies, pork, wagyu beef, rice and dessert, hot tea. Salad & dressing tastes good topped with beef and grilled crispy cheese. Wagyu medium rare was grilled just right and delicious. On dessert /tea time, Staff escorted us to transfer to another table with a better view overlooking Rainbow Bridge ,then serve dessert and tea.. I will come back! Thank you for the wonderful lunch experience...
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