I don't normally write reviews on google but had to write one based on how they treated me and my group during our dining experience. I want to start off by saying that we were grateful to have the opportunity to visit Japan as an Asian-American group. Had such good experience with all of the restaurants in Tokyo as well as other cities in Japan and were thrilled to be able to dine at the restaurants we had on our list without complications. Me and my group that included my bf and his mom arrived at around 5:50pm on a Friday. First thing we noticed was that there was no line and a host/server outside on the phone and writing down an order. We waited patiently for him to be done but he just went inside without acknowledging us. We walked in and asked how long the waiting time was in which he asked if we had reservations. We said we didn't and he went back inside, he came out and said the wait time was 30 minutes for a table of 3. No big deal, we can wait for that. We walked around the area for 20 mins before heading back for our table. We noticed a giant van drop off 6 people in which they didn't have reservations either and asked what the wait time was. The same host told them 10 minutes. Ok interesting but whatever our table was almost ready. We sat waiting for our table for around 45 minutes in which we observed a white couple come in before we got seated and get seated immediately. You would think they would go down the list of people who came first and accommodate whoever was there first but it wasn't in our case. Finally, we got called in to get seated where we saw 6 chairs open. We already had a weird vibe going into the restaurant and the server sat us in front of the kitchen. As we sat down, the server told my bf's mom to switch seats since the one she was going to sit on was only for "reservation seating." After she refused to move her chair they asked us to sit farther away in the corner of the restaurant. I felt very weird after the whole waiting game and now how they would tell us to move after they just sat us down at a spot when they could of told us to just sit there first. Already feeling very uncomfortable we said we were ok staying in our same spot. The other server gave us an attitude and made us feel very unwelcome. I'm not sure if it was a language barrier that set us a part or if they just did not want to serve us for discriminatory reasons but we just felt like the whole vibe was off and it just made us not want to eat there anymore. We already ate at various other restaurants too and never had this encounter. I had docked off some stars for this reason but I'm sure there are many other Neapolitan pizza places in the city that taste just as good if not better with better service. I would deff skip as a visitor as nothing really stood out in terms of taste. But overall it was an experience I'd probably never forget and probably won't be back for.