Heads Up: Double-Check Your Bill at Cedars Restaurant on Lenana Road My family and I had dinner at Cedars Restaurant on Lenana Road tonight, and I want to share a concerning experience that others should be aware of. When we received our bill, the itemized figures were typed, but the total was handwritten. This immediately struck me as odd, so I asked the waiter why. He claimed the ink wasn't clear for the total, which is why he wrote it by hand. This explanation sounded strange, so I decided to manually calculate the total myself. To my surprise, the bill was inflated by 1,000 shillings! I directly asked him if the total was purposely inflated. He went quiet for a moment before saying, "Let me bring the right receipt." He then returned with a new receipt, this time with the correct total, and everything was typed out, as it should have been. What makes this even more troubling is that I had specifically requested the card machine before he brought the bill, implying that the card payment would go directly to the restaurant's account. This suggests that this wasn't an isolated mistake by a single waiter; it appears to be a deliberate act. This was clearly not an accidental error. It was intentionally done. So, if you're dining at Cedars Restaurant on Lenana Road, please be vigilant and always double-check your bill before paying. See the...
Read moreNestled along Lenana Road in Nairobi, Cedars Restaurant stands out as a beacon of Lebanese culinary excellence in the heart of Kenya's capital city. Cedars exudes an elegant yet cozy atmosphere with warm lighting, traditional Lebanese decor, and comfortable seating arrangements perfect for intimate dinners or gatherings with friends and family. You can choose to dine indoors or on the charming outdoor terrace. The star of the show is undoubtedly the FOOD. Each dish is a masterpiece, well prepared with authentic Lebanese flavours and fresh ingredients. The service at Cedars is impeccable. The team at Cedars go above and beyond to ensure that every need is met with a smile. While Cedars offers a premium dining experience, the quality of food,service and ambiance more than justifies the price. Cedars stands out as a shining gem offering an authentic taste of Lebanon in Nairobi. It is a must-visit destination that promises to leave your taste buds tingling and...
Read moreI recentlya visited Cedars with a group of friends, and unfortunately, our experience was less than satisfactory. We ordered our food, and while it arrived promptly, we also requested some extra items which never made it to our table. When we inquired about them, the staff simply apologized and did nothing to make up for the oversight.
Undeterred, I decided to give Cedars another chance and returned with a different companion. However, our second visit was equally disappointing. The waiter was extremely rude and seemed uninterested in answering any of my questions. When we finally placed our order, the restaurant once again managed to forget it entirely.
Overall, Cedars' lack of attention to detail, poor customer service, and repeated mistakes with orders make it difficult for me to recommend this restaurant to others. There are certainly better dining options...
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