Fiv5Bar — Restaurant in Borneo

Disappointed with the service at My Native (Level 11, Hotel No5)

Visited My Native restaurant recently and was very disappointed with the service. When I first arrived, none of the staff acknowledged me, no greeting, no warm welcome. One female staff member was just sitting by the bar and looking at me in a weird way, and as my friends arrived, we want to moved to another table and we had to ask for assistance to move our table, which should’ve been offered proactively.

After finishing our meal, we were still sitting and chatting when they suddenly brought the bill without us asking. It felt like a subtle way of telling us to leave, which was quite rude and unprofessional.

It was our first time there, and unfortunately, it will be the last. The staff clearly need proper training in hospitality and customer service. There's a lot of room for improvement if they want to offer a welcoming...

The ambiance of the place was nice 10/10. Might consider a party get together here if only they can improve on their cocktails drinks (alcoholic mixed drinks) 4/10. Food was ok 6/10 but hope next time they can serve lemak rice to go with their beef rendang which was on a drier side 5/10. Ps. Since its a non smoking bar, It would also be good if staff dont vape while coming in to tend the bar. The smell isnt too great. Overall experience, we...

The service was extremely slow. We had to wait far too long before our food arrived, and even getting the staff’s attention took a lot of effort. The atmosphere was fine, but the overall dining experience was disappointing because of the delay. Definitely needs improvement in service speed.

Service was sooo slow. Waited ages just to get our food, and even asking for simple things took forever. Kinda ruined the mood...