KFC KKIA (T1) — Restaurant in Borneo

RUDE CASHIER & BAD CUSTOMER SERVICE! SHAME ON YOU!

My friend share to me that she had a bad experience with one of your rude cashier with a very bad customer service with KFC (for a dine-in service) today. I'm shocked to find out that this happened to an outlet with a well-known franchise around the world. The cashier are not just rude but with a judgmental pointless to the point that a customer can't even enjoy the food served. A cashier should making a strong first impression that will help to develop customer relationships and make sales. From the moment you approach a customer, your behaviour, attitude and personal presentation will influence your customer's decision to buy. It is also known that KFC provide a quality training for all their employee in customer services. Unfortunately, the quality training are neglected as well as their mannered towards customer. I hope the tourist will never experience/dealt with this kind of behaviour. I hope KFC management will do something about it because it's really is annoying and make me think not to come back anymore just because of her. She don't even greet or smile to...

KFC in Malaysia is forever experiencing shortages of allll kind. Now they even train the workers there to lie about it directly to your face so that you will buy their products. I specifically asked the worker if there is coleslaw; she said yes; I purchase; at home I opened and turns out it was both Mash Potato ! I am out of patience with always getting tricked like this by KFC. I like KFC, have always been so but I'm nvr going...

Got a chance to had our lunch here. Staffs are polite and the service is good. For the fried chicken taste okay, just average for me. The lady who took my order, wrongly give my change. Which is less RM1. So I approached her and explained that to her. And she politely said sorry. And we came here during peak hours, bcs they had limited seats. So we had to wait until the other...