Starbucks DT Malim Jaya — Restaurant in Hang Tuah Jaya Municipal Council

I went there on last Friday with an intention to get my work done at there, but the wifi is down.

However, the main issue is that the worker saw I’m setting up my laptop at the desk for the past 10 minutes plus before I place my order as I was waiting for the prior customer’s drink ready to be served. But… he didn’t inform me that the wifi is down when I’m purchasing my drink. Until after I have purchased the coffee and I notice that the receipt didn’t consist of the wifi password. Then, I proceed to ask for the wifi password and only then the staff check with his manager or maybe co-worker with an answer “there’s issue with wifi” which resulted in me finding another place with wifi.

They should at least put a notice at the main entrance that the wifi is down so customer is aware. Why am I paying for my drink and food at the first place if I can’t use the wifi? My expectation is that Starbucks should have wifi, which is crucial for someone like me that work offsite.

I will ban this place and refrain myself from coming here again.

On another note, better go to nearby McD with a strong wifi and it’s free. I went to McD after that and I did purchase food from McD even though the wifi...

I just buy a grande caramel frappe just now at sb malim jaya drive thru, but i had to tell the girl twice bcs she keep saying venti size. Then i check the receipt , there are no charge on hazelnut syrup, then i ask her why she did not charge it? then she took my receipt, and change my payment back . She add on the hazelnut syrup and i pay to her. Then once i got my drinks there are no remarks for hazelnut syrup. i knew it bcs i always buy sb. plus she's not the one who made the drinks. i called her back and ask why there are no remarks for hazelnut? her answer is , i forgot to remarks it bcs i put in on the wrong cup bcs at first she remarks in on venti cup. Then i taste the drinks there are no hzelnut syrup. she made me pay, but there are no hazelnut syrup. whipped cream already melt , but the store are not busy. Very poor services. Her name is...

It’s been a long time I didn’t order Starbucks’ drinks. Today, my friend and I drive thru Starbucks at Malim Jaya and I ordered a Green Tea Latte. When I get the drinks and try it, it really taste like mineral water + only green tea powder but not latte. It’s really disappointed and sucks.

My friend ordered chocolate cream chip. The staff then ask her which flavor does she want,caramel, hazelnut or vanilla. (He didn’t said it’s ADD ON!) Then my friend said hazelnut because she thought it’s the flavor of the drinks. When she get the drinks, it’s just hazelnut topping!

I know these are the tactic of Starbucks but shouldn’t they mentioned it’s add on or what? We both felt like being cheated. Bcuz of this, we’ll never go for again since there are so many other choices. BYE...