Pizza Hut — Restaurant in Iskandar Puteri

Today I dine in and also ordered the takeaway. There is cold plain water for take away so I poured 1/4 glass of the water provided. Sadly the waiter said that I cannot take the water as its for take away. I showed my receipt and then she said ok never mind. I asked her why I cannot take the plain water provided. She said her Manager, Tahir said cannot I dine in and also take away. Then I said what's the problem then as I paid more then Rm54.00 for both. What is 20 sen compared to my scolding me for taking the water. Very poor and ver bad customer service. I don't deserve this treatment. I only 1/4 glass which I can't ever finish it. If you ask me to pay also I can pay for it. I am ashamed as it was infront or other customers and did not say sorry until last minute as I said...

The branch was very bad service in food delivery...im very upset.. I odder my item at 7.30pm..but estimated time is 8.25pm But arrive is at 9.00pm but then the person never give my (pepsi drink) then i call the branch again ...the person let me know.. After another delivery give my item back...im very upset until now never give...very bad service ...better closed your branch.. If not reply anything so far tommorow...i will put in all media social.about .on this branch..make shame tell tht fastfood delivery...better can change...

Just as humble feedback... Please say sorry if you wrongly send the food or don't know how to prepare the the food as to mentioned that in the same company also. Cinnamon breadstick came without any topping NO condensed milk and NO cinnamon powder. When asked the staff replied that the toppings ard mixed inside... But other food all...