OldTown White Coffee | Kluang Mall — Restaurant in Johor

Dropped by on a regular weekday, not feeling my best. Had a mild fever, cough, and flu. Still, I was really craving something warm and comforting, so I ordered curry mee and a hot teh tarik. The food came out fresh and piping hot (just how I like it!), but of course, the heat triggered my cough and sniffles a little.

That’s when one of the lovely staff, I believe her name was Miza or Niza (sorry if I got it wrong!) noticed I wasn’t feeling well. Without me even asking, she kindly brought over tissues and a glass of plain water. Such a simple gesture, but it truly warmed my heart and made a tiring day feel so much better🥹🩷

The food was absolutely delicious, my cravings were satisfied, and the thoughtful service just made the whole experience even more memorable. Thank you for going the extra mile! It didn’t go unnoticed and was deeply...

Please make sure the bowls are clean and not oily before serve to your customers!

Your staff is not responsible or either friendly ! She is questioning if we are going to place a new meal once it’s dropped due to your oily bowl! How could it be customer’s responsibility for your greasy / oily bowl ? Does it look like customer are simply wasting the food that we ordered? Please work with some sense !

The environment were surrounded with flies ! So...

While the ambiance and service remain satisfactory, I must express my disappointment in the quality of the food compared to a decade ago. Additionally, it’s disheartening to see that basic amenities such as tissues are no longer provided. Despite the higher prices, even simple requests for soy sauce result in...