A&W Kajang — Restaurant in Kajang Municipal Council

With only 11 New York locations, and just one in Central New York, A&W drive-ins are a bit of a rare breed. CNY's only A&W location is on Route 13 in Cortland, where the burgers, chili dogs and frosted mugs of root beer--brewed on-site--are served with a side of nostalgia.

The restaurant, located adjacent to a mini golf course, has a large drive-in area where carhops deliver food on trays that clip onto the driver's side window, a take-out counter and a dine-in area where diners order their food via a closed-circuit phone located at each table.

It's charming in an authentic, if-it-ain't-broke-don't-fix-it kind of way.

For this series, I went for the Papa Burger, which features two patties totaling one-third pound of beef, plus cheese, lettuce, tomato, onion, pickles and Papa Sauce on a buttered and...

New branch / franchise location in Kajang. The classy menu has remained the same, as always. The food was prepared well. Very well kept cleanliness of the place too. The only shortfall is that the back end and frontline staff does not coordinate properly. They work as team but when not coordinated , they get confused on which order to be prepared for each paid customer. This would cause a massive 'bottleneck' of customers queuing for their food even though payment has been tendered. Also, the new incoming customers would need to wait quite long (as the queue extends as well), before an order could be taken and paid for. The manager was superb though, in his handling if staff and customers. Taking control very well. But maybe he was dealing with a new / young team that was not prepared for a crowd of...

The worse service ever that I've met from f&b services. Order a day before delivery day but still can make mistake?! What's wrong with your staff? 1 item missing and I've been trying to call their shop but no one pickup. So I directly contacting grab service to help and solve this problems and they solved my problem immediately within 30 minutes only. Some A&W outlets really bad in services. Be careful to those who thinking to buying especially from this outlet. It's not the first time, my friend also facing the same problem and even received bad food taste suxh as with dried fries, dried burger, orange juice with plain taste?! hmmmmmm seriously?? No wonder this brand cannot growth well like other fast food 😮‍💨 this is my first and last ordering from...