Tealive Padang Matsirat — Restaurant in Kedah

Ok, this is like my first time eh leaving a bad review. Sekali dua takpa lagi. Tiap tiap kali aku datang tealive ni staff semua macam takda common sense. Busy nak gossip,nak scroll tiktok hang tunjuk dekat aku, aku tunjuk dekat hang sampai cust nak amik order pun buat halai balai. At first i dont want to leave a bad comment regarding to my bad experience here. But this is too much. You guys hasn’t improve your customer service skill at all. Leaving this comment for you guys to take notes and improved your customer services. It is because i love tealive and its ashamed that we as customer dont feel...

I applied a card from tealive a week ago but when on that day i ask about how to registered they say will get back to me. 15min pass I was waiting infront of counter but I saw the staff was talking and no one get back to me. I just know about my card can redeem a birthday drinks. Today is my birthday, I come to redeem but have been told that I can't redeem yet and there is one staff name Seri was so kind and know that I don't know the benefit of member card. She take time to explain to me one by one.

Thank you so much Seri! You such a...

No greet, no smile. Terrible customer service and really bad experience of doing business at this franchaise outlet. Do the staff think we are getting the drink for free? Even their salary are based on our buy power. Useless management still keep those rotten staff at the outlet.

Please do educate those bad and inexperience staff on customer service and sales. If there are not competence, why still let they work and give the bad reputation...