Domino's Lakefields — Restaurant in Kuala Lumpur

There was only 1 staff doing everything from cashier to baking the pizza, which forcing them to provide a terrible customer service experience.

I was queueing first to order at the counter, waiting for the one and only staff to finish baking the pizzas. and 2nd customer came and cut the queue. The staff noticed I came long time ago yet he attended the other customer first. I told the staff I came first and he gave me an excuse saying: "all pizzas are being baked together so it doesn't matter whose order is first". Lol..

also they only accept cash and no receipt is given. the store is so dimmed and dark, not suitable for dine in (I was...

Hi Domino’s Team,

I’d like to express my dissatisfaction with the service I received at your Lakefield outlet on 30 July 2025. The staff on duty, #6172, was unfriendly, unhelpful, and served with a rude attitude.

I was left waiting without any explanation or update, which was frustrating. On top of that, the pizza I received was burnt, which was very disappointing given the expectations I had for quality.

I hope this matter can be looked into seriously and appropriate steps taken to improve both service and food quality at...

THE WORST STORE EVER!!! ORDERED SO MANY TIMES STILL NEVER IMPROVE!! NEVER EVER AGAIN WITH THIS DAMN STORE! ORDERED MORE THAN ONE HOUR AGAIN AND STILL WAITING, CALLS CANNOT EVERY GET THRU NO MATTER HOW MANY TIMES I TRIED THE CALL WILL DROP! EVEN IF YOU DO MANAGED TO GET THRU AND SPEAK TO THE SO CALLED MANAGER SHE WILL BE RUDE AND REPLY YOU THEY ARE BUSY OTW JUST WAIT!!! HAVE TO WAIT LIKE IDIOT AND NO OPTION TO EVEN CANCELLED. REALLY THE WORST!! DEDICATED...